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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer care and drive store performance.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity and growth.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
- Why this job: Be part of a dynamic team that values your input and fosters personal development.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Open to part-time and job share options; adjustments available during the application process.
The predicted salary is between 36000 - 60000 £ per year.
As a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.
About the role
- Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
- Lead the sales and performance of your store, whilst keeping our customers close to heart.
- Be a passionate ambassador for our Boots brand, helping us work towards becoming the world's best pharmacy led health and beauty retailer.
- Make the shop floor your own, get to know our teams, sales and operations.
- Consider what can we do to change for the better to set Boots apart from other retailers.
- Get to know your teams – find out what they like and what they want to see change.
What you’ll need to have
- Retail management and commercial experience, with great customer service skills.
- Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
- Ability to work at pace and react to the changing needs of the customer.
- A collaborative personality and able to thrive in a team centered approach.
- A passion for keeping up to date with your own learning and development.
- Ability to coach and develop individuals and teams.
It would be great if you also have
- Experience and comfortable with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. If you require any adjustments and assistance with this please contact us at careers@boots.co.uk. Once you have completed the assessment, our team will review your application and be in touch to update you.
If your application is successful; our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Store manager (non pharm) Medium employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
careers@boots.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Store manager (non pharm) Medium
✨Tip Number 1
Familiarise yourself with Boots' brand values and customer service philosophy. Understanding what makes Boots unique will help you articulate how you can contribute to their mission during your interactions.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail. Be ready to share specific examples of how you've led teams, improved sales, or enhanced customer satisfaction in past roles.
✨Tip Number 3
Showcase your passion for continuous learning and development. Boots values individuals who are eager to grow, so mention any relevant training or courses you've undertaken that align with the role.
✨Tip Number 4
Demonstrate your ability to adapt to changing customer needs. Think of instances where you've successfully navigated challenges in a fast-paced retail environment and be prepared to discuss these during your assessment.
We think you need these skills to ace Store manager (non pharm) Medium
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and drive sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and your understanding of the Boots brand. Mention how your personal values align with their mission to change for the better.
Highlight Relevant Experience: In your application, emphasise any experience you have with coaching and developing teams. Discuss how you've successfully implemented company strategies in previous roles to achieve strong results.
Prepare for the Online Assessment: Familiarise yourself with the types of questions that may be included in the online assessment. Practice situational judgement tests and scenarios related to retail management to boost your confidence.
How to prepare for a job interview at Boots Opticians
✨Show Your Passion for Customer Care
As a Store Manager, your love for great customer care is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to exceptional service.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and driving performance. Discuss how you've inspired and motivated your team in the past, and be ready to explain your approach to coaching and developing individuals.
✨Understand the Brand and Its Values
Familiarise yourself with Boots' brand values and mission. During the interview, express how you align with these values and how you can contribute to making Boots the world's best pharmacy-led health and beauty retailer.
✨Be Ready to Discuss Change and Innovation
The role requires a mindset geared towards change and improvement. Prepare to discuss ideas on how to enhance store performance and customer experience, showing that you're proactive about setting Boots apart from other retailers.
