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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in customer service and a passion for team leadership.
- Other info: Access to industry-leading training and career development opportunities.
The predicted salary is between 28800 - 42000 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Assistant Store Manager (Retail) in Spalding employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Spalding
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Assistant Store Manager role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led or coached a team in the past. Highlighting your ability to inspire others will resonate well with the hiring manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Assistant Store Manager (Retail) in Spalding
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great customer journey, just like we do at Boots Opticians!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Assistant Store Manager role. We love seeing genuine interest!
Highlight Leadership Experience: If you've led or coached a team before, shout about it! We’re looking for someone who can inspire and develop others, so share examples of how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Store Manager at Boots Opticians. Familiarise yourself with their customer service approach and clinical activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading or coaching a team. Think of specific examples where you've inspired others or improved team performance. This is crucial as the role involves managing a diverse team and helping them develop their skills.
✨Demonstrate Your Customer Focus
Since this role is all about delivering an exemplary customer journey, come ready with examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to meet customer needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes available, the team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
