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- Tasks: Help customers find their perfect skincare and beauty products with personalised consultations.
- Company: Join the iconic Liz Earle team, known for natural beauty and exceptional customer care.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and a chance to become a certified skin expert.
- Why this job: Be part of a brand that values empathy, teamwork, and making customers feel confident in their skin.
- Qualifications: Passion for skincare, sales-driven mindset, and a desire to learn about beauty trends.
- Other info: Flexible working options available, with opportunities for career growth and development.
The predicted salary is between 12 - 14 £ per hour.
The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award‑winning 12‑month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits:
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are:
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role:
We are now recruiting Liz Earle Customer Advisor for our Meadowhall store. We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs. Your basic hours will be 22.5hrs per week, and your anticipated days of work will be 3 days Monday to Sunday. You will cover AM, PM and evening shifts between the hours of 9am and 9pm which will include weekends. The anticipated shift patterns will be discussed at interview stage.
Liz Earle - Customer Advisor in Sheffield employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor in Sheffield
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the benefits of each product. This way, when you chat with customers, you can confidently recommend the best options for their needs.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more relaxed and friendly you are, the more likely customers will feel at ease and trust your advice.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey and experiences with different products. Authenticity goes a long way in building rapport with customers and making them feel valued.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Liz Earle team and ready to embrace our values of care and teamwork.
We think you need these skills to ace Liz Earle - Customer Advisor in Sheffield
Some tips for your application 🫡
Show Your Passion for Skincare: When you're writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare trends, as this will show us that you're genuinely interested in the role.
Tailor Your Application: Make sure to customise your application to reflect the values of Liz Earle. Use phrases like 'We Care More' and 'We Never Settle' to demonstrate that you align with our ethos. This will help us see that you're a great fit for our team!
Highlight Customer Service Skills: Since this role is all about helping customers, be sure to emphasise any previous experience you've had in customer service. Share specific examples of how you've gone above and beyond to assist customers, as this will resonate with us.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be able to showcase your application in the best light. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Boots Opticians
✨Know Your Products
Before the interview, make sure you’re familiar with Liz Earle’s product range. Understand the key ingredients and benefits of their skincare products. This will not only show your enthusiasm for the brand but also help you answer questions about how you would advise customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully helped customers. Think about times when you went above and beyond to meet their needs. This will demonstrate your ability to build great relationships, which is crucial for a Customer Advisor role.
✨Emphasise Teamwork
Since Liz Earle values teamwork, be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve customer satisfaction. This will highlight your alignment with their 'We Are One Team' ethos.
✨Be Ready to Discuss Trends
Stay updated on the latest skincare trends and be prepared to discuss them during your interview. Showing that you’re passionate about beauty and skincare will resonate well with the interviewers and prove that you’re eager to learn and grow in the role.