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For Companies At a Glance
- Tasks: Assist customers with eye-care needs and provide exceptional service in a dynamic retail environment.
- Company: Join Boots Opticians, a trusted brand committed to inclusivity and personal growth.
- Benefits: Enjoy a competitive salary, excellent rewards, and opportunities for personal development.
- Why this job: Be the first and last point of contact for customers, making a real difference in their experience.
- Qualifications: Passion for customer care and enthusiasm for learning; clinical experience is a plus.
- Other info: Supportive team culture with a focus on diversity and career growth.
The predicted salary is between 24000 - 36000 £ per year.
Salary: Highly competitive salary with additional benefits and rewards.
What you'll be doing
As an Optical Assistant you will be a fundamental part of our Boots Franchise Opticians practice team, being the first and last person that our customers interact with. You will be based in practice and report to the practice manager. You will build great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Key responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain floor standards
What you'll need to have (our must-haves)
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a clinical environment
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
Rewards designed for you
We offer a range of excellent rewards and benefits that will be discussed at interview stage.
A bit about us
At Boots Opticians, we help everyone see what's possible, from our customers to our colleagues. We're a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.
What's next
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Optical Assistant in Romsey employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Romsey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer care and teamwork. Think about your past experiences and how they relate to the role of an Optical Assistant. We want to hear your stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at Boots.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Optical Assistant position.
We think you need these skills to ace Optical Assistant in Romsey
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Optical Assistant role. Mention your interest in learning and personal development, as we value those traits highly.
Be Yourself: At Boots Opticians, we celebrate diversity and inclusivity. Don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our supportive team environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eye care, glasses, and contact lenses. This knowledge will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers daily. Prepare examples of how you've built relationships in previous roles. Highlight your ability to listen and understand customer needs, as this is key to finding the right solutions for them.
✨Demonstrate Your Enthusiasm for Learning
Boots values personal development, so be ready to discuss how you stay updated in your field or any new skills you want to learn. Share specific instances where you've taken the initiative to improve your knowledge or skills, especially in a clinical environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the team culture, opportunities for training, or how they support inclusivity in the workplace.