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- Tasks: Manage IT changes and software releases, ensuring efficient processes.
- Company: Join Boots Online Doctor, a growing healthcare platform connecting patients with professionals.
- Benefits: Enjoy flexible benefits, generous discounts, and 24/7 counselling support.
- Why this job: Shape IT processes in a supportive, inclusive environment that values diversity.
- Qualifications: Organised, detail-oriented, with strong communication skills; experience in change management is a plus.
- Other info: Open to part-time options and offers reasonable adjustments during the application process.
The predicted salary is between 28800 - 43200 £ per year.
As a Release Coordinator, you will meaningfully contribute to the management of, and successful implementation of IT changes and software releases. Your work will have a positive impact throughout the IT function, from office IT infrastructure, AWS platform and software releases, ensuring technical changes are managed in an efficient and auditable manner. Boots Online Doctor is a healthcare platform that connects patients with qualified medical professionals and is a growing business. We are looking for a Release Coordinator to join our team focusing on the management and improvement to our IT change and software release process. With this role you have the opportunity to shape and improve on current processes and will become an important part of the Boots Digital Health IT Team reporting into the IT Service Delivery Lead.
Key responsibilities:
- Refine release tickets by following and understanding what is required to be released in each Squad or in general across all teams.
- Meeting deadlines to arrange release shortlist and raise the release request on time through CMS Jira tool.
- Improve/support release documentation to ensure a standardised and efficient release process.
- Coordinate the release retro, run all release related meetings, and organising the release processes.
- Understand/support technical information.
- Maintain release documentation and work with stakeholders and developers on the Roll Back plans, run book and release documentation.
- Work with the technical teams to ensure all software release and IT change information is collated and accurate before the weekly Change Advisory Board meeting.
- Ensure that changes are scheduled for the approved time and date, completed changes are closed, RCA documents raised for any failed changes/releases.
- Maintain change control audit documentation.
- Communicate approved changes to relevant business stakeholders.
- Ensure standards are maintained.
What you'll need to have:
- Organised and process driven working methodology.
- Excellent documentation skills and an eye for detail.
- Ability to communicate effectively across multiple business stakeholders.
It would be great if you also have:
- Previous experience in change management.
- Mobile app release management experience.
- Experience of working in a technical/development environment.
- M_o_R (Management of Risk) qualification.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots:
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next:
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Project Co-ordinator employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Co-ordinator
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, especially CMS and Jira. Understanding how these platforms work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of Boots, particularly those in IT or project management roles. They can provide valuable insights into the company culture and the specific challenges faced in the Release Coordinator position.
✨Tip Number 3
Brush up on your change management knowledge, as this is a key aspect of the role. Consider looking into best practices and recent trends in IT change management to discuss during your interview.
✨Tip Number 4
Prepare to showcase your organisational skills by thinking of examples from your past experiences where you successfully managed multiple tasks or projects. This will highlight your ability to thrive in a process-driven environment.
We think you need these skills to ace Project Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Release Coordinator. Focus on your organisational skills, documentation abilities, and any experience in change management or technical environments.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background and skills make you a great fit for the role and express your enthusiasm for contributing to Boots Online Doctor.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed IT changes or software releases. If you have experience with tools like Jira, mention it, as this is directly relevant to the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Release Coordinator.
How to prepare for a job interview at Boots Opticians
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Release Coordinator. Familiarise yourself with IT change management and software release processes, as well as tools like CMS Jira. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Organisational Skills
Since the role requires an organised and process-driven approach, be prepared to discuss examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your ability to meet deadlines and maintain documentation.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to explain how you would communicate changes to various stakeholders and ensure everyone is on the same page.
✨Prepare for Technical Questions
While not all candidates need technical experience, having a basic understanding of IT infrastructure and software development can set you apart. Brush up on relevant technical concepts and be ready to discuss how you would support technical teams during the release process.