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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Boots Opticians, a leader in patient care and clinical excellence.
- Benefits: Enjoy generous discounts, flexible benefits, and career development opportunities.
- Why this job: Shape a new store environment and make a real impact from day one.
- Qualifications: Experience in customer service and team leadership is essential.
- Other info: Inclusive workplace with support for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management. We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Assistant Store Manager (Retail) in Preston employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Preston
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team leadership. Think about your past experiences and how they align with the role of Assistant Store Manager. We want to hear your stories, so make them engaging!
✨Tip Number 3
Show off your passion for learning! Boots Opticians values development, so be ready to discuss how you’ve taken initiative in your previous roles. Whether it’s training others or seeking out new skills, let us know how you can grow with the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager (Retail) in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your customer-facing experience and any leadership roles you've had. We want to see how you can inspire a team and deliver great customer journeys!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Boots Opticians and how your skills align with the role. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Team Management Skills: Since you'll be managing a diverse team, it's important to showcase your experience in leading or coaching others. Share specific examples of how you've helped team members grow and develop their skills – we’re all about shaping futures here!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to us. Plus, you’ll get to explore more about what makes Boots Opticians a great place to work!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Before the interview, make sure you understand Boots Opticians' values and the specifics of the Assistant Store Manager role. Familiarise yourself with their customer service approach and clinical activities. This will help you demonstrate your enthusiasm and fit for the position.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading or coaching a team. Prepare examples that highlight how you've inspired others, managed performance, or handled challenges. This is crucial as the role involves managing a diverse team and helping them develop.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service abilities. Think of scenarios where you had to deal with difficult customers or manage operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the store's goals, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.