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- Tasks: As a Phlebotomist, you'll take blood samples and provide patient care in a Boots Health Clinic.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity and exceptional service.
- Benefits: Enjoy flexible hours, generous discounts, and access to 24/7 counselling support.
- Why this job: Make a real difference in patients' lives while working in a supportive and evolving environment.
- Qualifications: Healthcare training at NVQ2 or equivalent is required; empathy and customer interaction skills are essential.
- Other info: Part-time options available; we embrace diversity and support all applicants.
Job Description
The hourly rate for this role is £12.98 and up to £14.36 across selected locations within London.
Are you passionate about customer care and delivering the best Pharmacy services? We are looking for a relief phlebotomist to travel up an hour to different stores across the region and join our healthcare teams in playing a key role to deliver Phlebotomy services to our local communities.
About the opportunity
As a Boots Relief Phlebotomist, you will be based at our Dundee High Street store but will regularly travel to our Kirkcaldy High Street store to provide support for our healthcare services, with more locations due to be added in the future.
In these stores, you will conduct a variety of different pharmacy services across multiple stores including taking venous blood samples from patients. From managing the appointment diaries, greeting your patients and delivering the service, you will use your ability to connect with patients to provide exceptional patient centred care.
You will spend your time building great relationships with your patients, listening to their concerns and managing every consultation with compassion. You will use your knowledge and training to confidently take every opportunity to provide holistic care and solutions which are right for the individual. You will have the opportunity every day to make a real difference to patients and with a wide range of responsibilities and services available.
Working across different stores, you will have the opportunity to build relationships with multiple stores teams, making a difference to them all – no two days will be the same.
Key responsibilities
Day to day management of the appointment diary to ensure that clinics are set up as required to deliver the necessary services safely and professionally.
Ensure every individual arriving for a pre-booked appointment is greeted, booked into the system and all pre-consultation paperwork is completed.
Take venous blood samples from individuals according to UK guidelines, ensuring the integrity of the blood samples are maintained at all times, including appropriate storage.
Ensure samples are prepared for collection and that missed collections are escalated, ensuring samples reach the laboratory within the set timeframe.
Communicate with the store leadership team, Pharmacist and pharmacy team to ensure safe and appropriate provision of the service.
Order and maintain adequate stock of consumables and materials required to deliver the service.
Ensure the consultation space always meets the required consultation room standards.
What you\’ll need to have
Minimum 12-month\’s phlebotomist experience
Willing to work weekdays and weekends
A full, valid UK driving licence and access to a car as you will be travelling to different stores across the region
An understanding that you may be requested to change where you are due to work at short notice in line with business need
Punctuality to arrive at each store with plenty of time to set yourself up for success for the day ahead
Healthcare Training Programme at NVQ2 or equivalent
Empathetic, approachable and able to build relationships quickly with colleagues and customers alike
A passion for customer care and working in healthcare
It would be great if you also have
Experience working within community pharmacy
Our benefits
Mileage expenses covered by Boots for travel to stores outside of your base store
Generous staff discount
Discretionary Christmas Gift Payment
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
We\’re always looking for people who care; people who go the extra mile to change things for the better. You\’ll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
Your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‐by‐case basis.
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Phlebotomist employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with the specific healthcare training requirements for a Phlebotomist. Knowing the NVQ2 or equivalent qualifications will help you understand what is expected and show your commitment to completing any necessary training.
✨Tip Number 2
Highlight your interpersonal skills during the interview process. As a Phlebotomist, you'll need to connect with patients empathetically, so be prepared to share examples of how you've successfully interacted with customers in the past.
✨Tip Number 3
Research Boots Health Clinic's services and values. Understanding their approach to patient care will allow you to align your answers with their mission, demonstrating that you're a good fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right environment for you.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Phlebotomist position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare or community pharmacy. Mention specific skills such as patient interaction, blood sampling, and managing appointment diaries that align with the job's requirements.
Showcase Your Soft Skills: Since the role requires empathy and strong communication skills, provide examples in your application of how you've successfully interacted with patients or customers in the past. This will demonstrate your ability to connect with individuals and provide compassionate care.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at Boots Opticians
✨Show Your Empathy
As a Phlebotomist, you'll be working closely with patients. Make sure to demonstrate your empathetic nature during the interview. Share examples of how you've connected with patients in the past and how you handle sensitive situations.
✨Know the Guidelines
Familiarise yourself with UK guidelines for taking venous blood samples. Being able to discuss these guidelines confidently will show that you're prepared and knowledgeable about the role.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you would manage patient interactions, including greeting them, explaining procedures, and addressing their concerns. This will showcase your ability to provide exceptional patient-centred care.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer. This could include inquiries about the team dynamics, training opportunities, or how they ensure a supportive environment for staff. It shows your genuine interest in the position and the company.