Optical Assistant Apprentice

Introduction

This vacancy is for an Apprentice Optical Assistant based in Hampstead, London.

The successful applicant will have the opportunity to undertake valuable work experience within Boots Opticians supporting day to day tasks whilst gaining on the job qualifications.

About the Employer

This Boots Opticians is a friendly, community-focused optical practice operating as a Boots Opticians franchise. We are looking for an enthusiastic Optical Assistant Apprentice to join our team and begin a rewarding career in the optical industry. Has a long-standing roots in the community and experience team.

What You'll Do

This is a fantastic and unique opportunity to embark on a journey towards a great career.

Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.

Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.

It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.

The duties within this role include:

• Manage appointments, update customer records, process orders for glasses and contact lenses, take payments, and support smooth daily store operations.
• Dispensing & Technical Skills, Assist customers with frame and lens selection, take precise measurements, fit and adjust frames, perform minor repairs, and ensure all eyewear meets clinical recommendations.
• Product & Styling Expertise, Provide confident advice on spectacles, sunglasses, coatings, contact lenses, and accessories, offering personalised styling and functional guidance.
• Customer Journey Support, Greet customers, carry out pre-screening tests, explain offers and services, and ensure a friendly, professional experience from entry to collection.
• Retail & Team Performance, Drive sales through strong retail skills and needs-based recommendations, while working collaboratively with the team to deliver personalised solutions.

Training Outcome

This Boots Opticians is a friendly, community-focused optical practice operating as a Boots Opticians franchise. We are looking for an enthusiastic Optical Assistant Apprentice to join our team and begin a rewarding career in the optical industry. Has a long-standing roots in the community and experience team.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - English - Grade 4/C or above
• Essential - GCSE - Maths - Grade 4/C or above

Course Information

Course: Optical assistant 2022 (level 3)

Level: 3

Route: Health and science

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 37.5 hours per week over 7 days.Monday, Tuesday, Wednesday, Friday and Saturday, 9.30am to 6.00pm.Thursday, 9.30am / 10.30am to 6.00pm / 6.30pm.Sunday, 11.00am to 5.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: TRAINING 2000 LIMITED