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As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
You will have opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme, which includes both workshop-based learning and practical on-the-job experience.
Responsibilities
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have
- These are the essential skills or experience needed to succeed in this role.
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have
- Experience in a retail or clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above. Exclusions may apply. Role-specific salary estimates on third-party sites are not provided or endorsed by Boots.
Why Boots Opticians
We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, embracing diversity and providing a positive and inclusive working environment for all.
What’s next
If your application is successful, you\’ll be invited to an in-store interview. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Role details
Business Area: Opticians, Retail
Function: Opticians
Specialism: Boots Opticians Operations
Hours per week: 37.5
Location: Chippenham, Wiltshire, UK
Store: 3209 – Chippenham
Region: OPT106 – Western England and Wales
Source: Boots
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Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians store and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help customers find the right eyewear. Role-play with a friend or family member to build your confidence in handling different situations.
✨Tip Number 3
Show your enthusiasm for learning! During the interview, mention how excited you are about the 'Step Into Optics' training programme. This will highlight your commitment to personal development and your passion for the optical field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of the Boots team. Don’t forget to follow up after applying!
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond to help customers in the past. We love seeing that genuine passion!
Tailor Your Application: Make sure to customise your application to highlight relevant experiences, especially if you’ve worked in retail or a clinical environment. We want to see how your background aligns with the Optical Assistant role at Boots Opticians.
Be Yourself: We value authenticity! Don’t be afraid to let your personality come through in your application. Show us who you are and why you’d be a great fit for our team. Remember, we’re all about inclusivity and being yourself.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our fantastic team at Boots Opticians!
