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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive team dedicated to customer care.
- Benefits: Enjoy flexible benefits, generous discounts, and career development opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in optics.
- Qualifications: Passion for customer service and eagerness to learn; retail experience is a plus.
- Other info: Flexible hours available; supportive environment for personal growth.
The predicted salary is between 18000 - 24000 £ per year.
About the role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience. You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have
- These are the essential skills or experience needed to succeed in this role.
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.
- Experience in a retail or clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at Boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What’s next
If your application is successful, you\\\’ll be invited to an in-store interview in the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Optical Assistant employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Get to know the store! Before your interview, pop into the Boots Opticians and familiarise yourself with the layout and products. This shows initiative and gives you a chance to chat with staff, which can help you understand the team culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their eyewear needs. Role-playing these situations with a friend can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be ready to showcase your passion for learning! During the interview, mention how excited you are about the 'Step Into Optics' training programme. This will show that you're eager to grow and develop within the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you access to all the latest opportunities at Boots Opticians, so you won’t miss out on any exciting roles.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific responsibilities from the job description and explain how your experience aligns with them. This shows us you’re genuinely interested in the position.
Highlight Your Willingness to Learn: We value personal development, so be sure to mention your eagerness to learn and grow within the role. If you have any previous training or courses related to retail or optics, include those too. It’ll help us see your commitment to the industry!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. This ensures your application is processed smoothly and allows you to explore more about what we offer at Boots Opticians. Plus, it’s super straightforward!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will show your enthusiasm for learning and help you connect with the interviewers.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers daily. Prepare examples of how you've built relationships or provided excellent service in previous roles. This will demonstrate your passion for customer care and your ability to thrive in a retail environment.
✨Ask Thoughtful Questions
Prepare some questions about the training programme and career development opportunities at Boots Opticians. This shows that you're genuinely interested in growing within the company and eager to learn more about the role.
✨Dress the Part
Make sure to dress smartly for your interview. A professional appearance can make a great first impression, especially in a customer-facing role. It reflects your seriousness about the position and respect for the interview process.
