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- Tasks: Provide expert advice and exceptional patient care in a dynamic support centre.
- Company: Join Boots, a leading healthcare provider committed to inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Must be a registered pharmacist with strong communication and problem-solving skills.
- Other info: Opportunities for part-time roles and a commitment to employee well-being.
The predicted salary is between 30000 - 42000 £ per year.
As a pharmacist with us you will be providing excellent customer and patient care – listening and providing your expert advice and reassurance to deliver healthcare services. This is an exciting opportunity during a period of transformation to join a new team providing services to customers and patients across England in the growing Customer Support Centre. This role would require full time working at our Nottingham Support Office. Contract: Permanent.
Key responsibilities:
- Delivering New Medicines Service (NMS) conversations in line with the service specification, with the potential to expand to other services.
- Ability to deliver quality patient consultation via digital/virtual routes (e.g. telephone, video calls).
- Deep understanding of NMS, including drugs/conditions eligibility, always acting in the best interests of the patient, and makes consultation records to a high standard.
- Able to work efficiently in order to achieve business ambitions and goals, to support the call centre performance.
- Uses IT skills appropriate to role e.g. able to navigate Columbus efficiently or other activity involving digital systems.
- Takes responsibility to keep practice up to date and continually learns to improve practice.
- Delivering exceptional patient care to support a positive customer experience.
What you will need to have:
- Pharmacist registered with the GPhC/PSNI/PSI with high personal credibility.
- Maintains a CPD portfolio and meets revalidation criteria.
- Role model for patient-centred care and consultation skills.
- Effective communication skills, including verbal communication over the phone.
- Great communication skills (both written and verbal).
- Confident in building professional networks with key stakeholders.
- Able to prioritise workload effectively.
- Able to work independently.
- Problem solving capability and be able to respond to unknown or unusual scenarios/queries.
Our benefits:
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Pharmacist in Nottingham employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacist in Nottingham
✨Tip Number 1
Network like a pro! Reach out to fellow pharmacists or healthcare professionals on LinkedIn. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on those tricky questions about patient care and consultation skills – you want to shine when it’s your turn in the hot seat.
✨Tip Number 3
Show off your digital skills! Since this role involves virtual consultations, be ready to demonstrate your tech-savviness during interviews. Familiarise yourself with the tools you’ll be using, like Columbus.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Pharmacist in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the pharmacist role. Highlight your experience in patient care and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills: Since effective communication is key in this role, don’t forget to showcase your verbal and written communication skills in your application. Use clear and concise language to demonstrate your ability to connect with patients and colleagues alike.
Highlight Your IT Proficiency: Mention your familiarity with digital systems and any specific software you’ve used in previous roles. We’re looking for someone who can navigate technology with ease, so let us know how tech-savvy you are!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands and helps us get to know you better. Plus, it’s super easy to do!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Make sure you brush up on your knowledge of the New Medicines Service (NMS) and any relevant drugs or conditions. Being able to discuss these confidently will show that you're not just a qualified pharmacist, but also someone who is genuinely interested in providing top-notch patient care.
✨Practice Your Communication Skills
Since you'll be delivering consultations over the phone and via video calls, it's crucial to practice clear and effective communication. Try role-playing with a friend or family member to get comfortable with explaining complex information in an easy-to-understand way.
✨Showcase Your Problem-Solving Skills
Prepare for potential scenarios where you might need to think on your feet. Think of examples from your past experiences where you've successfully navigated tricky situations or queries. This will demonstrate your ability to handle the unexpected, which is key in a customer support role.
✨Be Yourself
Boots values inclusivity and authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for patient care and how you can contribute to the team’s goals. Remember, they want to see the real you!
