At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a leading retail and pharmacy brand with a focus on community.
- Benefits: Enjoy employee discounts, flexible benefits, and a generous retirement savings plan.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 28800 - 42000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You will be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
- It would be great if you also have experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS, PVG or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Manager Retail in Nottingham employer: Boots Opticians
At Boots, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. As an Assistant Manager in Retail, you will not only lead a dedicated team but also benefit from our generous employee discounts, flexible benefits scheme, and access to 24/7 counselling support, ensuring you thrive both personally and professionally. Join us in a role where your leadership can make a real difference in delivering outstanding customer care and operational excellence in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Retail in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Boots' values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired or coached a team. Be ready to share these examples during your interview to demonstrate your skills in action.
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team dynamics. This shows you're engaged and keen to understand how you can fit in and make an impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Assistant Manager Retail in Nottingham
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight any experience you have in leading a team, especially in customer-facing roles. We want to see how you've inspired and coached others to achieve their goals!
Connect with Our Values:Take a moment to understand our commitment to excellent customer care and operational standards. Reflect this in your application by sharing examples of how you've delivered brilliant service in the past.
Be Data Savvy:Since interpreting data and trends is key for this role, don’t forget to mention any experience you have with data analysis. Show us how you've used insights to adapt and meet customer needs effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Boots Opticians
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail and pharmacy. Be ready to share examples of how you've connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've successfully coached and developed a team. Think of specific instances where your guidance led to improved performance or morale.
✨Data-Driven Decision Making
Familiarise yourself with interpreting data and trends relevant to retail. Be prepared to talk about how you've used insights to adapt strategies and meet customer needs effectively.
✨Embrace Technology
Since the role involves navigating new technology, brush up on any relevant tools or systems. Share your experiences with tech in previous roles and how it has enhanced your team's efficiency.
