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- Tasks: Lead and inspire your team while providing exceptional skincare consultations to customers.
- Company: Join the iconic Liz Earle brand with a strong heritage in natural beauty.
- Benefits: Enjoy up to 75% employee discount, generous holidays, and a chance to become a certified skin expert.
- Why this job: Be part of a passionate team that celebrates beauty and empowers customers every day.
- Qualifications: Experience in leading teams and a genuine passion for skincare is essential.
- Other info: Flexible working options available, including job shares and reduced hours.
The predicted salary is between 30000 - 42000 £ per year.
Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers.
From leading, inspiring and motivating the team to deliver the best shopping experience to all customers, a counter manager's day is filled with helping their people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Regional Business Manager.
Your main responsibilities will be to:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalised consultations and skin services
- Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
- Complete our award‑winning 12‑month Skin School development programme
- Make sure your counter is beautifully presented to showcase the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What you’ll need to have:
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
- The ability to work with business plans, achieve sales targets and review individual and team performance
- Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
It would be great if you also have:
- Experience using skincare products on customers
Our benefits:
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you’ll be invited to attend an in‑store interview. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
We are now recruiting Liz Earle Counter Manager for our Silverlink store. We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs. Your basic hours will be 37.5 per week, and your anticipated days of work will be Monday to Sunday. You will cover AM, PM shifts between the hours of 08:30 and 20:30 which will include weekends. The anticipated shift patterns will be discussed at interview stage.
Liz Earle - Counter Manager in North Shields employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Counter Manager in North Shields
✨Tip Number 1
Get to know the Liz Earle brand inside out! Familiarise yourself with their products, values, and customer service ethos. This will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your people skills! As a Counter Manager, you'll be leading a team and interacting with customers daily. Role-play scenarios with friends or family to boost your confidence in providing personalised consultations.
✨Tip Number 3
Network like a pro! Connect with current Liz Earle employees on LinkedIn or attend beauty events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Liz Earle team and ready to embrace our values.
We think you need these skills to ace Liz Earle - Counter Manager in North Shields
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your personal experiences with Liz Earle products and how they’ve impacted your skincare journey. We want to see that you genuinely care about helping others feel confident in their skin.
Highlight Your Leadership Skills: As a Counter Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated a team or celebrated successes together. We’re looking for someone who can inspire and support their colleagues!
Emphasise Customer Service Excellence: Outstanding customer service is key in this role. In your application, share examples of how you've gone above and beyond for customers in the past. We want to know how you create welcoming and empathetic experiences for everyone who walks through the door.
Tailor Your Application to Us: Make your application stand out by tailoring it specifically to Liz Earle. Use our values like 'We Care More' and 'We Never Settle' to frame your experiences. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at Boots Opticians
✨Know Your Skincare Stuff
Make sure you brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their unique selling points. Being able to discuss specific products and how they can benefit different skin types will show your passion and expertise.
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past. Think about times when you’ve coached someone to success or resolved conflicts within a team. This will demonstrate your ability to nurture and support your colleagues.
✨Emphasise Customer Service Excellence
Outstanding customer service is key for this role. Be ready to share experiences where you went above and beyond for a customer. Highlight your ability to build relationships and provide personalised consultations, as this aligns perfectly with Liz Earle's ethos of treating every customer with empathy.
✨Prepare for Business Discussions
Since you'll be responsible for achieving sales targets, be prepared to discuss how you would create business plans and drive promotions. Think about strategies you've used in the past to meet sales goals and how you can apply them to the Liz Earle counter.
