Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client relationships and drive innovative strategies for top beauty brands.
- Company: Join No7 Beauty Company, a leader in the beauty industry with iconic brands.
- Benefits: Enjoy flexible benefits, generous discounts, and enhanced parental leave.
- Why this job: Make a real impact in a creative agency while nurturing talent and driving growth.
- Qualifications: Experience in client services and a passion for beauty and creativity.
- Other info: Dynamic work environment with opportunities for professional development and collaboration.
The predicted salary is between 48000 - 84000 £ per year.
Location: London or Nottingham
Contract: 12 month fixed term contract / secondment
Recruitment Partner: Frankie McCallister-Lyas
About the role
The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.
Reporting to the Global Director of Strategic Agency Partnerships & B-Hive, you’ll act as the Client and business partner for your key accounts, directly accountable for setting the strategic framework, developing and maintaining key relationships with Senior Leadership and delivering best-in-class executions that deliver profit and market share for your brands. You’ll lead your accounts as it’s their own business unit with B-Hive, managing a P&L and ensuring we hit agency targets. You’ll ensure the clients scope of work delivers on their own 3YPs while also ensuring our own agency innovation provides long term growth. You’ll have an eye of opportunity, whether that’s identifying wider areas of support; providing cost efficiencies; or developing our continuous improvement pipeline, internally or in better collaboration and triaging with other agencies.
You’ll work in a wider leadership team crossing Agency Operations, Creative, Creative Production and Strategic Partnerships that will enable the development, culture and industry standards needed to support The B-Hive as a leading internal creative house. As The Head of Client Services, you’ll play a key role in our wider inter-agency ecosystem, working collectively and across the aisle with other agency leadership, to facilitate best-in-class delivery across specialties putting the brand and client needs at the heart of everything you do.
Key Responsibilities
- Create strong client relationships at the highest level, understanding plans and ensure B-hive is supporting through scope and added opportunities as the in-house agency.
- Uphold the highest standards for excellent delivery: quality of brief, clarity of project plans, engaging client presentations and brilliant creative.
- Agree and maintain scope of work for your business area; Own the accuracy of our forecasted scope and managing changes short-term and FY.
- Develop a high-performing Client Services Team, focused on their key client area but able to support across all initiatives where needed, lead through ambiguity and drive clarity.
- Be a critical part of the B-Hive LT, nurturing creative talent whilst also driving a culture of exceptional leadership within the L10 population.
- Act as a consultant, using your design and brand experience, or pulling in specialists to inspire, add insight and best practice to every response.
- Key stakeholder to external partners (creative and production agencies); providing strategic vision, promoting best in class collaboration, sharing best practice and supporting in delivery through teams.
- Predict and navigate client needs and lead on in-housing new business via transformation pipeline.
- Actively manage conflict and resolve issues quickly whilst feeding into our continuous improvement measures.
- Provide entrepreneurial spirit and ability to thrive in a fast-paced, collaborative workplace that has consistent growth YOY.
- Lead pitches, present to various senior leadership teams, and navigate complex business challenges.
- Use your impact & influence to engage with senior leadership team, exec members where necessary to promote / present the B-Hive and its capabilities.
About No7 Beauty Company
No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we’re innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact. We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.
Our benefits
- Retirement Savings Plan
- Enhanced maternity/paternity/adoption leave pay
- Discretionary annual bonus
- Generous discount on our own brands and partner businesses
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more.
We have a great range of benefits in addition to the above that offer flexibility to suit you - go to no7company.jobs/working-here to find out more.
What’s next
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you’ll be notified by email. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Head of PR, Content & Engagement in London employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of PR, Content & Engagement in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their brands and recent campaigns. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your achievements and how you can bring value to the B-Hive. Confidence is key, so rehearse until you feel comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Head of PR, Content & Engagement in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of PR, Content & Engagement role. Highlight your relevant experience and skills that align with the job description, especially in client relationships and strategic vision.
Showcase Your Creativity: Since we’re all about creativity at The B-Hive, don’t shy away from showcasing your creative flair in your application. Whether it’s through a unique layout or an engaging narrative, let your personality shine through!
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. This will help us quickly understand your qualifications and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at No7 Beauty Company.
How to prepare for a job interview at Boots Opticians
✨Know Your Brands Inside Out
Before the interview, dive deep into the brands you'll be working with, like No7 and Soap & Glory. Understand their values, recent campaigns, and market positioning. This knowledge will help you demonstrate your passion and ability to align with their vision.
✨Showcase Your Strategic Thinking
Prepare examples of how you've developed client relationships and driven business growth in previous roles. Be ready to discuss specific strategies you've implemented that led to successful outcomes, especially in a fast-paced environment.
✨Engage with Creative Solutions
Think about innovative ideas you could bring to the table for B-Hive. Whether it's enhancing client presentations or improving project clarity, showcasing your creative problem-solving skills will set you apart from other candidates.
✨Demonstrate Leadership and Team Development
Be prepared to talk about your experience in leading teams and nurturing talent. Highlight how you've fostered a culture of collaboration and excellence, as this role requires building a high-performing Client Services Team.
