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- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
- Benefits: Enjoy up to 75% employee discount, flexible hours, and a generous holiday allowance.
- Other info: Flexible working options available; perfect for students looking for part-time work.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: No specific experience needed, just a passion for beauty and helping others.
Job Description
The hourly rate for this role is £12.98 – £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you
Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role
We are now recruiting Liz Earle Customer Advisor for our Stoke Festival Park store.
We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs.
Your basic hours will be 6 per week, and your anticipated days of work will be Monday to Sunday.
You will cover AM, PM and evening shifts between the hours of 8:30am and 8pm which will include weekends.
The anticipated shift patterns will be discussed at interview stage.
Business Area
Retail
Function
No7, Retail, Store Colleagues
Keywords
Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, No7, Liz Earle
Hours per week
6
Latitude,longitude 1
53.028608541,-2.192226369
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays and Weekends
Airport
No
Hours per week
Less than 8 hours per week
Should this appear on the No7 Beauty Company website?
Yes
Company
UK Stores
Division
16 – United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
4 – Central
Area
128 – West Derby and North Staffordshire
Store
6562 – STOKE ON TRENT
Req Posted Date
05-Jul-2025
County
Staffordshire
Country
UK
Address 1
Unit 5 Festival Retail Park
Address 2
Ridge House Drive Festival Retail Park
Address 3
Stoke On Trent
#J-18808-Ljbffr
Liz Earle - Customer Advisor employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident in providing personalised consultations and handling various customer needs.
✨Tip Number 3
Stay updated on the latest skincare trends and products. Being knowledgeable about current beauty trends will not only impress your interviewers but also enable you to provide informed advice to customers.
✨Tip Number 4
Prepare questions to ask during your interview. Showing genuine interest in the role and the company will demonstrate your enthusiasm and commitment to becoming a part of the Liz Earle team.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Advisor at Liz Earle. Familiarise yourself with their values and customer service approach to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or beauty consultancy. Mention specific instances where you've successfully met sales targets or provided exceptional customer care.
Show Your Passion for Beauty: Express your enthusiasm for skincare and beauty in your application. Discuss your knowledge of current trends and how you can contribute to the Liz Earle brand as a proud ambassador.
Personalise Your Application: Tailor your cover letter to reflect why you want to work specifically for Liz Earle. Mention their commitment to natural beauty and customer experience, and how these align with your own values.
How to prepare for a job interview at Boots Opticians
✨Know the Brand Inside Out
Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you built relationships and provided personalised service, as this is crucial for a Customer Advisor role.
✨Demonstrate Your Passion for Skincare
Be ready to discuss your knowledge of skincare trends and products. Showing genuine enthusiasm for beauty and skincare will set you apart as a candidate who truly cares about helping customers.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask during the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your interest and helps you assess if it's the right fit for you.