Liz Earle - Customer Advisor
Liz Earle - Customer Advisor

Liz Earle - Customer Advisor

Edinburgh Part-Time No home office possible
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At a Glance

  • Tasks: Help customers with skincare advice and personalised consultations.
  • Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
  • Benefits: Enjoy up to 75% employee discount, flexible hours, and a generous holiday allowance.
  • Why this job: Be part of a supportive team that values diversity and empowers you to shine.
  • Qualifications: No specific experience needed, just a passion for beauty and helping others.
  • Other info: Flexible working options available; perfect for students looking for part-time work.

Job Description The hourly rate for this role is £12.98 – £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us. About the role Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin. You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to: Build great relationships with our customers and your colleagues Provide personalised consultations and skin services Meet your sales targets and tell customers about our Liz Earle offers and in store promotions Complete our award-winning 12-month Skin School development programme. Ensure your counter is beautifully presented to showcase the range of Liz Earle products What you’ll need to have We are looking for people who: Welcome each customer and treat everyone with empathy and understanding Enjoy meeting sales targets and playing their part to deliver great team performance Love to learn and keep up to date with the latest skincare trends Are comfortable working both on their own and within a team Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs It would be great if you also have Previous experience working with customers Experience using skincare products on customers Our benefits Liz Earle Employee discount of up to 75% Store discount (e.g., Boots or John Lewis) Quarterly Liz Earle Goody Box Discretionary team bonus scheme Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification Generous holiday allowance that increases with length of service Personal Pension Scheme We have a great range of benefits that go beyond salary and offer flexibility to suit you Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility. Who we are Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more. Find out more here. What\’s next? If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days. We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best. Information about the role We are now recruiting Liz Earle Customer Advisor for our Edinburgh Princes Street store. We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs. Your basic hours will be 7.5 per week, and your anticipated days of work will be Wednesday or Saturday You will cover shifts between the hours of 9am and 8pm will include weekends. Anticipated shift patterns are below Anticipated shift patterns: Week 1-3 Wednesday – time to be agreed Week 4 Saturday – time to be agreed Business Area Retail Function No7, Retail, Store Colleagues Keywords Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, No7, Liz Earle Hours per week 7.5 Latitude,longitude 1 55.951690820,-3.201068876 Shift Pattern to display to candidates (displayed externally). Please select one: Weekdays and Weekends Airport No Hours per week Less than 8 hours per week Should this appear on the No7 Beauty Company website? Yes Company UK Stores Division 16 – United Kingdom Should this vacancy be excluded from being posted onto the Boots.jobs career site? No Region 1 – Scotland Area 104 – Edinburgh Store 650 – EDINBURGH Req Posted Date 02-Jun-2025 County Edinburgh Lothian Country UK Address 1 101-103 Princes Street Address 2 Edinburgh Address 3 Mid Lothian #J-18808-Ljbffr

Liz Earle - Customer Advisor employer: Boots Opticians

At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values empathy, teamwork, and personal growth. Our Edinburgh Princes Street location provides a unique opportunity to engage with customers in a beautiful setting while enjoying generous employee benefits, including up to 75% discount on products, a comprehensive development programme, and a commitment to diversity and inclusion. Join us to be part of a brand that not only cares for its customers but also invests in the well-being and success of its team members.
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Contact Detail:

Boots Opticians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Liz Earle - Customer Advisor

✨Tip Number 1

Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Engage with current trends in skincare and beauty. Being knowledgeable about the latest products and techniques will not only impress your interviewers but also show that you're proactive and eager to learn.

✨Tip Number 3

Practice your customer service skills. Role-playing different customer scenarios can prepare you for the types of interactions you'll have on the job, showcasing your ability to empathise and provide tailored advice.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.

We think you need these skills to ace Liz Earle - Customer Advisor

Customer Service Skills
Empathy and Understanding
Sales Skills
Product Knowledge in Skincare
Communication Skills
Teamwork
Personalised Consultation Skills
Attention to Detail
Ability to Meet Sales Targets
Adaptability
Passion for Beauty and Skincare Trends
Presentation Skills
Time Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Liz Earle Customer Advisor. Familiarise yourself with their values and ethos, as this will help you tailor your application to show how you align with their mission.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience or knowledge of skincare products. Mention specific instances where you've successfully met sales targets or provided excellent customer service.

Show Your Passion for Beauty: Express your enthusiasm for skincare and beauty in your application. Discuss any personal experiences with Liz Earle products or similar brands, and how they have influenced your desire to work in this role.

Tailor Your Application: Customise your CV and cover letter for this specific position. Use keywords from the job description, such as 'personalised consultations' and 'team performance', to demonstrate that you are a perfect fit for the role.

How to prepare for a job interview at Boots Opticians

✨Know the Brand Inside Out

Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you provided personalised service and built relationships, as this is crucial for a Customer Advisor role.

✨Demonstrate Your Passion for Skincare

Be ready to discuss your knowledge of skincare trends and products. Share your personal experiences with skincare, and express your enthusiasm for helping others find the right products for their needs.

✨Emphasise Teamwork and Flexibility

Since the role involves working both independently and as part of a team, be prepared to discuss how you collaborate with colleagues. Mention any experiences that demonstrate your ability to adapt to different situations and work schedules.

Liz Earle - Customer Advisor
Boots Opticians
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