Liz Earle - Customer Advisor
Liz Earle - Customer Advisor

Liz Earle - Customer Advisor

Edinburgh Full-Time No home office possible
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At a Glance

  • Tasks: Help customers with skincare advice and personalised consultations.
  • Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
  • Benefits: Enjoy up to 75% employee discount, flexible hours, and a generous holiday allowance.
  • Why this job: Be part of a supportive team that values diversity and empowers you to shine.
  • Qualifications: No specific experience needed, just a passion for beauty and helping others.
  • Other info: Flexible working options available; perfect for students looking for part-time work.

Job Title: Liz Earle Customer Advisor The hourly rate for this role is £12.98 – £13.81 depending on location. About the role Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special. At Liz Earle, we live and breathe our Precious Recipe – We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. Key responsibilities Build great relationships with customers and colleagues Provide personalised consultations and skin services Meet sales targets and inform customers about Liz Earle offers and in‑store promotions Complete the award‑winning 12‑month Skin School development programme Ensure your counter is beautifully presented to showcase the range of Liz Earle products What you’ll need to have Welcome each customer and treat everyone with empathy and understanding Enjoy meeting sales targets and play your part to deliver great team performance Love to learn and keep up to date with the latest skincare trends Be comfortable working both independently and within a team Desire to be a proud brand ambassador for Liz Earle and help customers find the best products for their needs It would be great if you also have Previous experience working with customers Experience using skincare products on customers Our benefits Liz Earle employee discount of up to 75% Store discount (e.g., Boots or John Lewis) Quarterly Liz Earle Goody Box Discretionary team bonus scheme Become a certified skin expert with our CIBTAC certification Generous holiday allowance that increases with length of service Personal Pension Scheme Who we are Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap

Liz Earle - Customer Advisor employer: Boots Opticians

At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values empathy, teamwork, and personal growth. Our Edinburgh Princes Street location provides a unique opportunity to engage with customers in a beautiful setting while enjoying generous employee benefits, including up to 75% discount on products, a comprehensive development programme, and a commitment to diversity and inclusion. Join us to be part of a brand that not only cares for its customers but also invests in the well-being and success of its team members.
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Contact Detail:

Boots Opticians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Liz Earle - Customer Advisor

✨Tip Number 1

Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Engage with current trends in skincare and beauty. Being knowledgeable about the latest products and techniques will not only impress your interviewers but also show that you're proactive and eager to learn.

✨Tip Number 3

Practice your customer service skills. Role-playing different customer scenarios can prepare you for the types of interactions you'll have on the job, showcasing your ability to empathise and provide tailored advice.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.

We think you need these skills to ace Liz Earle - Customer Advisor

Customer Service Skills
Empathy and Understanding
Sales Skills
Product Knowledge in Skincare
Communication Skills
Teamwork
Personalised Consultation Skills
Attention to Detail
Ability to Meet Sales Targets
Adaptability
Passion for Beauty and Skincare Trends
Presentation Skills
Time Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Liz Earle Customer Advisor. Familiarise yourself with their values and ethos, as this will help you tailor your application to show how you align with their mission.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience or knowledge of skincare products. Mention specific instances where you've successfully met sales targets or provided excellent customer service.

Show Your Passion for Beauty: Express your enthusiasm for skincare and beauty in your application. Discuss any personal experiences with Liz Earle products or similar brands, and how they have influenced your desire to work in this role.

Tailor Your Application: Customise your CV and cover letter for this specific position. Use keywords from the job description, such as 'personalised consultations' and 'team performance', to demonstrate that you are a perfect fit for the role.

How to prepare for a job interview at Boots Opticians

✨Know the Brand Inside Out

Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you provided personalised service and built relationships, as this is crucial for a Customer Advisor role.

✨Demonstrate Your Passion for Skincare

Be ready to discuss your knowledge of skincare trends and products. Share your personal experiences with skincare, and express your enthusiasm for helping others find the right products for their needs.

✨Emphasise Teamwork and Flexibility

Since the role involves working both independently and as part of a team, be prepared to discuss how you collaborate with colleagues. Mention any experiences that demonstrate your ability to adapt to different situations and work schedules.

Liz Earle - Customer Advisor
Boots Opticians
Location: Edinburgh
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