Liz Earle - Customer Advisor
Liz Earle - Customer Advisor

Liz Earle - Customer Advisor

Liverpool Full-Time No home office possible
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At a Glance

  • Tasks: Help customers with skincare advice and provide personalised beauty consultations.
  • Company: Join the iconic Liz Earle team, part of No7 Beauty Company.
  • Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and CIBTAC certification.
  • Why this job: Be a brand ambassador and empower customers to feel confident in their skin.
  • Qualifications: Customer service skills and a passion for skincare are essential.
  • Other info: Flexible working options available; great career growth opportunities.

Job Description

The hourly rate for this role is £12.98 – £13.81 depending on location.

Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.

About the role

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:

  • Build great relationships with our customers and your colleagues
  • Provide personalised consultations and skin services
  • Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
  • Complete our award-winning 12-month Skin School development programme.
  • Ensure your counter is beautifully presented to showcase the range of Liz Earle products

What you’ll need to have

We are looking for people who:

  • Welcome each customer and treat everyone with empathy and understanding
  • Enjoy meeting sales targets and playing their part to deliver great team performance
  • Love to learn and keep up to date with the latest skincare trends
  • Are comfortable working both on their own and within a team
  • Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs

It would be great if you also have

  • Previous experience working with customers
  • Experience using skincare products on customers

Our benefits

  • Liz Earle Employee discount of up to 75%
  • Store discount (e.g., Boots or John Lewis)
  • Quarterly Liz Earle Goody Box
  • Discretionary team bonus scheme
  • Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
  • Generous holiday allowance that increases with length of service
  • Personal Pension Scheme

We have a great range of benefits that go beyond salary and offer flexibility to suit you

Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

Who we are

Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.

We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.

Join us and together we can achieve more. Find out more here.

What’s next?

If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.

Information about the role

We are now recruiting Liz Earle Customer Advisor for our Liverpool New Mersey store.

We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs.

Your basic hours will be 15 hours per week, and your anticipated days of work will be 2/3days Monday to Sunday.

Business Area

Retail

Function

No7, Retail, Store Colleagues

Keywords

Skincare, Skincare Consultant, Customer Advisor, Liz Earle, Cosmetics, Sales, Retail, Counter Sales, Beauty Consultant, Sales Assistant, Customer Service, Boots, Skincare Products, Beauty Advisor, Counter Sales, Beauty Therapist, Skincare Specialist, Retail Skin Therapist, Beauty, Makeup Artist, Make-up Artist, MUA, Makeup, Treading Beauty

Hours per week

15

Latitude,longitude 1

53.350713357,-2.879306677

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

No

Hours per week

16 to 24 hours per week

Should this appear on the No7 Beauty Company website?

Yes

Company

UK Stores

Division

16 – United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

4 – Central

Area

126 – Liverpool

Store

6478 – LIVERPOOL

Req Posted Date

04-Feb-2026

County

Merseyside

Country

UK

Address 1

Unit 9 New Mersey R/Park

Address 2

Speke Road, Speke

Address 3

Liverpool

Post Code

L24 8QB

Source

Boots

#J-18808-Ljbffr

Liz Earle - Customer Advisor employer: Boots Opticians

At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, equity, and inclusion. As a Customer Advisor in our Liverpool New Mersey RP store, you'll enjoy generous employee discounts, a comprehensive development programme, and the opportunity to become a certified skin expert, all while working in a supportive team environment that values your contributions and personal growth.
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Contact Detail:

Boots Opticians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Liz Earle - Customer Advisor

✨Tip Number 1

Get to know the brand! Before your interview, dive into Liz Earle's history and values. Understanding their ethos will help you connect with the team and show that you're genuinely interested in being a part of it.

✨Tip Number 2

Practice your customer service skills! Think about how you would engage with customers and provide personalised consultations. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills.

✨Tip Number 3

Be ready to share your skincare knowledge! Brush up on the latest trends and products. This will not only impress your interviewers but also demonstrate your passion for beauty and helping others feel great in their skin.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Liz Earle family. Don’t miss out on this opportunity!

We think you need these skills to ace Liz Earle - Customer Advisor

Customer Service Skills
Empathy
Sales Skills
Product Knowledge
Personalised Consultations
Teamwork
Communication Skills
Skincare Expertise
Relationship Building
Adaptability
Attention to Detail
Learning Agility
Time Management

Some tips for your application 🫡

Show Your Passion for Skincare: When writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare products, as this will show us that you're genuinely interested in the role.

Tailor Your Application: Make sure to customise your application to reflect the values of Liz Earle. Highlight how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture!

Be Personable and Engaging: Remember, this role is all about building relationships with customers. Use a friendly tone in your application and share examples of how you've connected with customers in the past. We want to see your personality come through!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Boots Opticians

✨Know Your Skincare

Brush up on your skincare knowledge before the interview. Familiarise yourself with Liz Earle's product range and their benefits. This will help you answer questions confidently and show your passion for the brand.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've provided excellent customer service. Think about how you built relationships and handled challenges, as this role is all about connecting with customers and making them feel valued.

✨Embrace the Brand Values

Understand Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these resonate with you and how you can embody them in your role as a Customer Advisor.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask during the interview. This shows your genuine interest in the role and the company. You might ask about the team dynamics or how they support ongoing training and development.

Liz Earle - Customer Advisor
Boots Opticians
Location: Liverpool
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