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- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
- Benefits: Enjoy up to 75% employee discount, flexible hours, and a generous holiday allowance.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: No specific experience needed, just a passion for skincare and helping others.
- Other info: Flexible working options available; perfect for students balancing studies and work.
Job Description
The hourly rate for this role is £12.98 – £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe. We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing your part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on your own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more. Find out more here.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in‑store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role
We are now recruiting Liz Earle Customer Advisor for our Belfast store. Your basic hours will be 22.5 per week, and your anticipated days of work will be fully available to work and shifts between Monday to Sunday. You will cover AM, PM and evening shifts between the hours of 8am and 9pm which will include weekends. The anticipated shift patterns will be discussed at interview stage.
Location: 35‑47 Donegal Place, Belfast, County Antrim, BT1 5AD.
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Liz Earle - Customer Advisor employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident in providing personalised consultations and handling various customer needs.
✨Tip Number 3
Stay updated on the latest skincare trends and products. Being knowledgeable about current beauty trends will not only impress your interviewers but also enable you to provide informed advice to customers.
✨Tip Number 4
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. Liz Earle values a team-oriented approach, so demonstrating your ability to work well with colleagues is key.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Liz Earle Customer Advisor position. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and skincare. Emphasise any previous roles where you met sales targets or provided personalised consultations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for skincare and beauty. Mention how your values align with Liz Earle's ethos of 'We Care More, We Never Settle, We Are One Team'.
Showcase Your Knowledge: In your application, demonstrate your understanding of current skincare trends and products. This will show your enthusiasm for the role and your commitment to helping customers find the best solutions.
How to prepare for a job interview at Boots Opticians
✨Know the Brand
Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully assisted customers. Highlight your ability to empathise and provide tailored advice, as this is crucial for a Customer Advisor role.
✨Demonstrate Passion for Skincare
Be ready to discuss your knowledge of skincare trends and products. Showing genuine enthusiasm for beauty and skincare will set you apart as a candidate who truly cares about helping customers.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your interest in the position and helps you assess if it's the right fit for you.