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- Tasks: Help customers with skincare advice and personalised consultations.
- Company: Join Liz Earle, a brand known for natural beauty and exceptional customer care.
- Benefits: Enjoy up to 75% employee discount, flexible hours, and a generous holiday allowance.
- Other info: Flexible working options available; perfect for students balancing studies and work.
- Why this job: Be part of a supportive team that values diversity and empowers you to shine.
- Qualifications: No specific experience needed, just a passion for beauty and customer service.
Job Description
The hourly rate for this role is £12.98 – £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role
Find out from Clare what a typical day as a Liz Earle advisor looks like. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.
You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
- Complete our award-winning 12-month Skin School development programme.
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have
We are looking for people who:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are
Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.
Join us and together we can achieve more.
What\’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role
We are now recruiting a Liz Earle Customer Advisor for our John Lewis Kingston store.
We are looking for candidates to join us as soon as possible, and who can be flexible to meet our customers’ needs.
Your basic hours will be 30 per week, and your anticipated days of work will be flexible across the week.
You will cover shifts between the hours of 9.00am and 7.00pm which will include weekends.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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Liz Earle - Customer Advisor employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor
✨Tip Number 1
Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident in providing personalised consultations and handling various customer needs.
✨Tip Number 3
Stay updated on the latest skincare trends and products. Being knowledgeable about current beauty trends will not only impress your interviewers but also enable you to provide informed advice to customers.
✨Tip Number 4
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. Liz Earle values a strong team dynamic, so demonstrating your ability to work well with colleagues will be beneficial.
We think you need these skills to ace Liz Earle - Customer Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Liz Earle Customer Advisor position. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and beauty consultancy. Emphasise any previous roles where you met sales targets or provided personalised consultations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for skincare and beauty. Mention how your values align with Liz Earle's ethos of 'We Care More, We Never Settle, We Are One Team'.
Showcase Your Knowledge: In your application, demonstrate your understanding of current skincare trends and products. This will show your enthusiasm for the role and your commitment to being a brand ambassador for Liz Earle.
How to prepare for a job interview at Boots Opticians
✨Know the Brand Values
Familiarise yourself with Liz Earle's core values: We Care More, We Never Settle, and We Are One Team. Demonstrating an understanding of these principles during your interview will show that you align with the company's ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you provided personalised service and built relationships, as this is crucial for a Customer Advisor role.
✨Stay Updated on Skincare Trends
Research the latest skincare trends and products, especially those offered by Liz Earle. Being knowledgeable about their product range will help you answer questions confidently and position yourself as a brand ambassador.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice how you would conduct a skincare consultation or handle customer queries, as this will demonstrate your practical skills and approach to customer care.