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- Tasks: Help customers with skincare advice and provide personalised beauty consultations.
- Company: Join the iconic Liz Earle team, part of No7 Beauty Company.
- Benefits: Enjoy up to 75% employee discount, generous holiday allowance, and a personal pension scheme.
- Why this job: Be a proud brand ambassador and help others feel confident in their skin.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare are key.
- Other info: Flexible working hours and opportunities for career growth await you.
The predicted salary is between 12 - 14 £ per hour.
The hourly rate for this role is £12.98 - £13.81 depending on location.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.
About the role:
- Build great relationships with our customers and your colleagues
- Provide personalised consultations and skin services
- Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
- Complete our award-winning 12-month Skin School development programme
- Ensure your counter is beautifully presented to showcase the range of Liz Earle products
What you’ll need to have:
- Welcome each customer and treat everyone with empathy and understanding
- Enjoy meeting sales targets and playing their part to deliver great team performance
- Love to learn and keep up to date with the latest skincare trends
- Are comfortable working both on their own and within a team
- Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
It would be great if you also have:
- Previous experience working with customers
- Experience using skincare products on customers
Our benefits:
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday allowance that increases with length of service
- Personal Pension Scheme
We have a great range of benefits that go beyond salary and offer flexibility to suit you.
Who we are:
Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.
We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Information about the role:
We are now recruiting Liz Earle Customer Advisor for our Lisburn Sprucefield store. We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs. Your basic hours will be 15 per week, and your anticipated days of work will be fully flexible to work any day between Sunday to Saturday. You will cover AM, PM and evening shifts between the hours of 9am and 9pm which will include weekends. The anticipated shift patterns will be discussed at interview stage.
Liz Earle - Customer Advisor in Lisburn employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liz Earle - Customer Advisor in Lisburn
✨Tip Number 1
Get to know Liz Earle's products inside out! Familiarise yourself with their skincare range and the brand's ethos. This way, when you chat with customers, you'll sound like a pro and build trust right off the bat.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more relaxed and confident you are, the better you'll connect with them on the counter.
✨Tip Number 3
Show your passion for beauty! Share your own skincare journey or favourite products during interviews. This personal touch can really make you stand out as a genuine brand ambassador.
✨Tip Number 4
Apply through our website! It’s the quickest way to get noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Liz Earle - Customer Advisor in Lisburn
Some tips for your application 🫡
Show Your Passion for Skincare: When you're writing your application, let your love for skincare and beauty shine through! Share any personal experiences or knowledge you have about skincare products, as this will show us that you're genuinely interested in the role.
Tailor Your Application: Make sure to customise your application to reflect the values of Liz Earle. Mention how you embody 'We Care More, We Never Settle, We Are One Team' in your previous roles or experiences. This will help us see how you fit into our culture!
Highlight Customer Service Skills: Since this role is all about helping customers, be sure to emphasise any past experience you've had in customer service. Talk about how you’ve built relationships with customers and provided them with personalised advice.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need to make your application stand out!
How to prepare for a job interview at Boots Opticians
✨Know Your Skincare Stuff
Before the interview, brush up on your skincare knowledge. Familiarise yourself with Liz Earle's product range and their benefits. Being able to discuss specific products and how they can help customers will show your passion and expertise.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to connect with customers and meet their needs.
✨Embrace the Brand Values
Understand Liz Earle's core values: We Care More, We Never Settle, We Are One Team. Be ready to discuss how these values resonate with you and how you would embody them as a Customer Advisor. This alignment will make you stand out as a candidate.
✨Practice Your Sales Pitch
Since meeting sales targets is part of the role, practice how you would approach selling a product. Think about how to engage customers, ask questions to understand their needs, and suggest products that would suit them. A confident sales pitch can really impress during the interview.
