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- Tasks: Assist customers with eye-care needs and provide excellent service in-store.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customers' lives while learning and growing in a supportive environment.
- Qualifications: Passion for customer care and enthusiasm for learning; retail experience is a plus.
- Other info: Flexible hours available; we support your personal and professional growth.
The predicted salary is between 20000 - 30000 £ per year.
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme. This programme includes both workshop‑based learning and practical ‘on the job’ experience. You will also:
- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
What you’ll need to have:
- Passion for customer care
- Enthusiasm for learning and personal development
It would be great if you also have:
- Experience in a retail or clinical environment
Our benefits include:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
If your application is successful, you'll be invited to an in‑store interview in the next 14 days. Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Assistant in Lancaster employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant in Lancaster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values, services, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Think about how you can relate your past experiences to the Optical Assistant role. The more comfortable you are, the better you'll shine during the actual interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you respect the opportunity and are serious about joining the team at Boots Opticians.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Optical Assistant position!
We think you need these skills to ace Optical Assistant in Lancaster
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your enthusiasm for customer service. We want to see how you connect with customers and understand their needs, so share any relevant experiences that showcase your skills in this area.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Mention specific aspects of the job description that excite you and how your background aligns with them. It shows us you’re genuinely interested!
Highlight Your Willingness to Learn: We value personal development, so be sure to mention your eagerness to learn and grow within the role. Talk about any previous training or experiences that demonstrate your commitment to self-improvement and how you can benefit from our 'Step Into Optics' programme.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. This ensures your application is processed smoothly and allows us to keep track of all candidates efficiently. Plus, it’s super straightforward!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand common terms and products, as well as the importance of customer care in this role. This will show your enthusiasm for learning and help you connect with the interviewers.
✨Showcase Your People Skills
As an Optical Assistant, you'll be interacting with customers daily. Prepare examples of how you've built relationships or provided excellent service in previous roles. This will demonstrate your passion for customer care and your ability to thrive in a retail environment.
✨Ask Thoughtful Questions
Prepare some questions about the training programme and career development opportunities at Boots Opticians. This shows that you're genuinely interested in growing within the company and eager to learn more about the role.
✨Dress the Part
Make sure to dress smartly for your interview. A professional appearance can make a great first impression, especially in a customer-facing role. It reflects your seriousness about the position and respect for the interview process.
