At a Glance
- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Other info: Access to 24/7 counselling support and a positive work culture.
- Why this job: Make a real difference in customer care while learning in a dynamic environment.
- Qualifications: Passion for customer service; retail experience is a plus.
The predicted salary is between 22000 - 30000 £ per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop‑floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Join our team and let’s see what’s possible when we change for the better.
What’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation in Huntingdon employer: Boots Opticians
At Boots Opticians, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. Our 'Step Into Optics' training programme equips you with the skills needed to excel in your role, while our generous benefits, including employee discounts and flexible working options, ensure a rewarding experience for all team members. Join us in creating meaningful customer connections in a supportive environment where your passion for care can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Consultant - Foundation in Huntingdon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values, culture, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for customer care and your desire to learn, which are key for the Optical Consultant role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at Boots Opticians.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Optical Consultant - Foundation in Huntingdon
Some tips for your application 🫡
Show Your Passion for Customer Care:Make sure to highlight your enthusiasm for helping customers in your application. We want to see how you connect with people and understand their needs, so share any relevant experiences that showcase your customer service skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific role of Optical Consultant - Foundation. Mention how your skills align with the responsibilities listed in the job description.
Highlight Relevant Experience:If you've worked in retail or a clinical environment before, make sure to mention it! We love seeing candidates who have experience that relates to the role, as it shows you're ready to hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the products and services offered by Boots Opticians. Understand the basics of eyewear solutions, eye tests, and customer care. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers daily. Prepare examples of how you've built relationships in previous roles. Highlight your ability to listen and understand customer needs, as this is crucial for success in this position.
✨Embrace the Learning Opportunity
Mention your eagerness to participate in the 'Step Into Optics' training programme. Show that you're excited about developing your skills and knowledge in the optical field, which will demonstrate your commitment to growth within the company.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team dynamics, training opportunities, or the store's approach to customer care. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
