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For Companies At a Glance
- Tasks: Help customers with healthcare advice and product choices in a modern store environment.
- Company: Join Boots, a leading health and beauty retailer committed to making healthcare accessible and exciting.
- Benefits: Enjoy flexible benefits, employee discounts, and access to 24/7 counselling support.
- Why this job: Be part of a team that values inclusivity and personal growth while making a positive impact on health.
- Qualifications: No experience needed; just bring your passion for health and a willingness to learn.
- Other info: Full training provided, with opportunities for part-time or job share options.
Job Description
The salary for this role is £12.36 and up to £13.53 across selected locations within London. No previous experience required & full training will be provided
Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient’s experience
About the role
As a Healthcare Sales Assistant, your role will be to deliver complete care by giving advice on healthcare products and services.
You will also:
- Provide holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and services
- Talk with and approach customers using The Boots Healthcare Way to ensure they have a choice of solutions and the right advice to meet their needs
- Be the store’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness world
- Embrace and promote the Boots omnichannel offering and signpost customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)
- Build strong relationships with customers and the local community
- Refer patients to an appropriate healthcare professional as necessary (e.g. Pharmacist)
What you’ll need to have
These are the essential skills or experience needed to succeed in this role.
- Energy and passion for finding the best solutions for your customers
- Curious about patients, customers and their holistic health and wellbeing
- Empathetic and able to interact sensitively
- A team player that loves to contribute to the team and store’s success
- Digitally savvy and comfortable embracing technology and the omnichannel offering
- Sales-driven and focused on delivering a great customer experience
- You will be an ambassador for the Boots brand, with desiring to learn about everything health
- You will be prepared to complete a Healthcare training Programme at NVQ2 or equivalent
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion.
- Experience in a healthcare setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If your application is successful, you\’ll be invited to an in-store interview within the net 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Business Area
Pharmacy
Function
Pharmacy Support Colleagues
Keywords
Retail, Stores, Customer, Customer Service, Store, Sales, Retail Sales, Counter Sales, Beauty, Skincare, Sales, Retail, Counter Sales, Consultant, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Part time, Full-Time, Sales Assistant, Retail Assistant, Medicine, Medicines, Specialist, Healthcare, Expert, Customer Care, Assistant, Advisor
Hours per week
37.5
Latitude,longitude 1
51.733768100,0.4726608761
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays and Weekends
Airport
No
Hours per week
Over 35 hours per week
Company
UK Stores
Division
16 – United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
6 – East
Area
159 – Central Essex
Store
1815 – CHELMSFORD HIGH CHELMER
Req Posted Date
09-Jul-2025
County
Essex
Country
UK
Address 1
43 High Chelmer
Address 2
Chelmsford
Address 3
Essex
#J-18808-Ljbffr
Healthcare Specialist employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Specialist
✨Tip Number 1
Familiarise yourself with the Boots Healthcare Way. Understanding their approach to customer service and healthcare will help you align your responses during the interview, showcasing your enthusiasm for their values.
✨Tip Number 2
Stay updated on current health and wellness trends. Being knowledgeable about the latest products and services will not only impress during your interview but also demonstrate your commitment to being a health ambassador.
✨Tip Number 3
Practice your communication skills. As a Healthcare Specialist, you'll need to interact empathetically with customers. Role-playing common scenarios can help you feel more confident in delivering advice and support.
✨Tip Number 4
Network with current or former Boots employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Healthcare Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Healthcare Specialist position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for healthcare and customer service. Mention specific aspects of the role that excite you and how you can contribute to Boots' mission of providing excellent healthcare advice.
Highlight Relevant Skills: In your CV, emphasise skills such as empathy, teamwork, and digital savviness. Provide examples of how you've demonstrated these skills in previous roles or experiences, even if they are not directly related to healthcare.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Boots Opticians
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for healthcare and helping customers. Talk about why you are interested in the role and how you can contribute to enhancing customer experiences.
✨Demonstrate Empathy and Communication Skills
Prepare to showcase your ability to interact sensitively with customers. Think of examples where you've successfully communicated or helped someone, as this will highlight your suitability for the role.
✨Familiarise Yourself with Boots' Offerings
Research Boots' healthcare products and services before the interview. Being knowledgeable about their omnichannel offerings will show that you are proactive and genuinely interested in the company.
✨Prepare Questions for Your Interviewers
Have a few thoughtful questions ready to ask during the interview. This not only shows your interest in the role but also gives you a chance to learn more about the team and the company culture.
