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For Companies At a Glance
- Tasks: Engage with customers, assist with eye-tests, and provide eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a difference in customer care while learning in a dynamic environment.
- Qualifications: Passion for customer service and a desire to learn.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
About the role
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.
Responsibilities
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Closing date 27-Mar-2026
Business Area Opticians, Retail
Function Opticians
Specialism Boots Opticians Operations
Hours per week 37.5
Shift Pattern Weekdays and Weekends
Company Optics Division 500 - London
Area OPT109 - East Anglia and Herts
Store 3937 - ELY HIGH STREET
Req Posted Date 20-Feb-2026
County Cambridgeshire
Country UK
Post Code CB7 4LF
Optical Consultant - Foundation in Ely employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant - Foundation in Ely
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like 'Why do you want to work here?' or 'How would you handle a difficult customer?'. The more you practice, the more confident you'll feel when it’s your turn.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for customer care shine through. Share personal stories that highlight your experience in retail or working with people. This helps the interviewer see how you'd fit into the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Optical Consultant - Foundation in Ely
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you’ve gone the extra mile for a customer, as this is key to our ethos at Boots Opticians.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how your background fits with the role of Optical Consultant - Foundation.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures it gets to the right people quickly and helps us keep track of all applications efficiently.
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Before the interview, brush up on your knowledge of eyewear and customer service. Familiarise yourself with common optical products and services, as well as the basics of eye care. This will show that you’re genuinely interested in the role and ready to engage with customers.
✨Show Your Passion for Customer Care
During the interview, share specific examples of how you've provided excellent customer service in the past. Highlight your ability to listen to customer needs and find solutions. This is key for a Retail Assistant role, so make sure your enthusiasm shines through!
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team, training opportunities, or the company culture. This not only shows your interest in the position but also helps you determine if it’s the right fit for you. Plus, it makes for a more engaging conversation!
✨Be Yourself
Boots Opticians values inclusivity and authenticity, so don’t be afraid to let your personality shine during the interview. Be honest about your experiences and what you can bring to the team. Remember, they want to see the real you!