At a Glance
- Tasks: Help customers with health and wellness needs while driving sales through genuine service.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity.
- Benefits: Competitive salary, generous discounts, flexible benefits, and 24/7 support.
- Other info: Full training provided, with opportunities for career growth and development.
- Why this job: Make a real impact on customer wellbeing and thrive in a supportive team environment.
- Qualifications: Passion for health, great communication skills, and a willingness to learn.
The predicted salary is between 12 - 14 £ per hour.
The salary for this role is £12.98 and up to £14.36 across selected locations within London. No previous experience required and full training will be provided.
Do you have a passion for health, wellness, and making a difference? If you enjoy connecting with people, building trust naturally, and helping them find exactly what they need, this could be the role for you. As a Health and Wellness Sales Advisor, you'll combine expert product knowledge with customer service skills to drive sales and make a real impact on customer wellbeing.
You'll be on the shop floor, creating personalised experiences, sharing expert advice, and helping customers discover solutions that really work for them - all while supporting sales through genuine, feel-good service. You'll receive full training and the opportunity to complete our Healthcare Training Programme, giving you the skills to thrive.
Whether customers are seeking relief, guidance, or ways to boost their wellness routines, you'll play a vital role in helping them feel healthier, happier, and more confident in their choices.
About the role
Reporting to the Assistant Manager, you'll support all health and wellness brands, giving expert, unbiased advice to ensure customers get the best experience every time. You'll use open questions to understand customer needs and offer holistic healthcare solutions and products, including our in-store and Online Doctor services, referring to the dispensary or pharmacist where needed.
This is an interactive, people-focused role - you'll use your sales and communication skills every day to connect with customers and support their diverse health needs. This is a sales-based role, but it's all about team success—no competitive, performance-based commission here.
We'll support you to complete a Healthcare Training Programme at NVQ2 level. We're proud of our stores, so you will always keep the shelves looking their best. You will take pride in ensuring they are well stocked, cleaned and tidied throughout the day.
What you'll need to have
- Enthusiasm and passion for all things health and wellness
- A warm, approachable manner and confident to start conversations with customers
- Able to put customers at ease so they feel comfortable to share their healthcare needs which may be sensitive or graphic.
- Self‐motivated, sales‐driven and focused on delivering a great customer experience
- A team player that loves to contribute to the team and store's success
- Digitally savvy and comfortable embracing technology and the omni‐channel offering
- Proactive in your approach to learning about new products and services, helping to deliver a seamless and holistic health and wellness experience
- Prepared to complete a Healthcare Training Programme (NVQ2)
It would be great if you also have
- Experience working towards sales targets
- Experience in a healthcare or wellness setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If your application is successful, you'll be invited to an in-store interview within the next 14 days. Where a role is advertised as full‐time, we are open to discussing part‐time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‐employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‐by‐case basis.
Health & Wellness Specialist in Edinburgh employer: Boots Opticians
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Health & Wellness Specialists to thrive. With comprehensive training programmes, generous employee benefits, and a focus on team success rather than competition, we create an environment where you can grow both personally and professionally while making a meaningful impact on customer wellbeing in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Health & Wellness Specialist in Edinburgh
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Boots Opticians!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Boots Opticians.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Boots Opticians.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Boots Opticians!
We think you need these skills to ace Health & Wellness Specialist in Edinburgh
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Boots Opticians
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Boots Opticians's Values
Before the interview, dig deep into Boots Opticians's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
