Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive retail leader.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in team leadership and a passion for customer service.
- Other info: Opportunities for career growth and a positive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients.
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you’ll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Assistant Manager Retail in Crawley employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Retail in Crawley
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Boots' values and culture. This way, you can show how your experience aligns with their mission of delivering excellent customer care.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve led teams and delivered results in previous roles, as this will be key for the Assistant Manager position.
✨Tip Number 3
Show your passion for customer service! During the interview, share specific examples of how you've connected with customers and improved their experience. This will demonstrate that you understand the importance of customer care at Boots.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about team dynamics and growth opportunities. This shows you're genuinely interested in the role and want to contribute to the team's success.
We think you need these skills to ace Assistant Manager Retail in Crawley
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any experience you have in leading a team, especially in customer-facing roles. We want to see how you've inspired and coached your team to achieve performance goals.
Connect with Our Values: When writing your application, reflect on our commitment to inclusivity and diversity. Share examples of how you've fostered a positive environment in your previous roles, as this aligns with what we value at Boots.
Be Data-Savvy: Since interpreting data and trends is key for this role, don’t forget to mention any experience you have with data analysis. Show us how you've used insights to adapt to customer needs in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to take that step!
How to prepare for a job interview at Boots Opticians
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail and pharmacy settings. Be ready to share examples of how you've connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of specific instances where you've coached team members to achieve their goals, as this will demonstrate your ability to lead effectively.
✨Familiarise Yourself with Data Insights
Brush up on how to interpret data and trends relevant to retail performance. Be prepared to talk about how you've used data in previous roles to make informed decisions that improved customer satisfaction or operational efficiency.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech tools in a retail environment. Highlight any specific systems you've used and how they helped enhance customer service or streamline operations.