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- Tasks: Provide expert care and advice to customers while supporting daily store operations.
- Company: Join Boots Opticians, a leader in optical care with a commitment to inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and support for your professional development.
- Why this job: Make a real impact on customer care and build lasting relationships in a supportive environment.
- Qualifications: Must be a qualified Contact Lens Optician with full GOC registration and a passion for patient care.
- Other info: Flexible working options available; we embrace diversity and provide reasonable adjustments during the hiring process.
The predicted salary is between 28800 - 43200 £ per year.
As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day to day operations, reporting to the Store Manager/Hub Manager.
Responsibilities include:
- Using your passion for delivering patient care you will work with colleagues to deliver a positive customer journey.
- Building longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community and explore the opportunities for delivering enhanced services.
- Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.
- Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.
- Opportunity to supervise a Student Contact Lens Optician/Student Dispensing Optician.
What you’ll need to have:
- Full GOC registration.
- Qualified Contact Lens Optician.
- Passion for patient care.
Our benefits include:
- Reimbursement of Annual GOC Fees.
- Annual CPD conferences.
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Contact Lens Optician employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Lens Optician
✨Tip Number 1
Familiarise yourself with the latest advancements in contact lens technology. Being knowledgeable about new products and techniques will not only impress during your interview but also show your passion for patient care.
✨Tip Number 2
Network with other professionals in the optical field, especially those who work at Boots or similar companies. Building relationships can provide you with insider information about the company culture and expectations.
✨Tip Number 3
Prepare to discuss how you would enhance the customer journey in your role. Think of specific examples from your past experiences where you successfully improved patient care or built strong relationships with clients.
✨Tip Number 4
Show your enthusiasm for continuous professional development. Mention any relevant courses or conferences you've attended recently, as this demonstrates your commitment to staying updated in the field.
We think you need these skills to ace Contact Lens Optician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your qualifications as a Contact Lens Optician. Include your GOC registration, relevant experience, and any specific skills related to patient care and optical technology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to build relationships with customers and healthcare professionals. Mention how you can contribute to the positive customer journey at Boots Opticians.
Highlight Relevant Experience: In your application, emphasise any previous roles where you provided customer care or worked in an optical setting. Discuss your experience with complex prescriptions and training others, as these are key responsibilities of the role.
Show Enthusiasm for Continuous Learning: Mention your commitment to professional development, such as attending CPD conferences or staying updated on the latest contact lens technology. This aligns with Boots' values and shows your dedication to enhancing patient care.
How to prepare for a job interview at Boots Opticians
✨Show Your Passion for Patient Care
During the interview, make sure to express your genuine passion for patient care. Share specific examples of how you've gone above and beyond to ensure a positive experience for your patients, as this role heavily focuses on delivering exceptional customer service.
✨Demonstrate Your Knowledge of Contact Lens Technology
Be prepared to discuss the latest advancements in contact lens technology and how they can benefit patients. This will showcase your expertise and commitment to staying updated in your field, which is crucial for the role.
✨Highlight Your Teamwork Skills
Since you'll be working closely with colleagues and healthcare professionals, emphasise your ability to collaborate effectively. Share examples of successful teamwork experiences and how you contributed to a positive work environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex prescriptions. Think through potential challenges you might face in the role and how you would address them, demonstrating your critical thinking and expertise.
