At a Glance
- Tasks: Join our team as a Retail Operations Assistant, picking and packing festive orders.
- Company: Boots is a leading health and beauty retailer, dedicated to providing exceptional customer experiences.
- Benefits: Enjoy generous discounts, 24/7 counselling support, and potential career development opportunities.
- Why this job: Be part of a vibrant team during the festive season and make a real impact on customer satisfaction.
- Qualifications: No experience needed; just bring your energy, teamwork spirit, and a friendly attitude!
- Other info: This is a temporary role with potential for permanent positions; flexible hours available.
Overview
The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn\’t happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you\’ll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve.
This role is a great opportunity whether you\’re just starting out in your career or have retail or warehouse experience and want a fresh challenge. It is a temporary contract, with potential for a permanent role later depending on opportunities in your local area.
Responsibilities
- Picking and Packing: You will pick and pack online orders using handheld devices.
- Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
- Stock Management: You will manage the shelves to ensure they are well-stocked, and everything is in the right place.
- Working to Targets: You will work to stretching daily targets, contributing to your overall team goal.
- Customer Interaction: While this is a behind-the-scenes role, you\’ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
For more insight into the role, watch the short video where Claire gives you a sneak peek of what it’s like behind the scenes!
What you\\\’ll need to have
- Full training is provided for this role, but essential skills include:
- Speed & Accuracy: following process, working quickly whilst staying precise.
- Target-Driven: self-motivated and focused to achieve individual targets.
- Team Player: collaborative mindset to help the team meet store goals.
- Physical Stamina: on your feet, standing, walking and lifting.
- Tech-Savvy: comfortable using new technology, including handheld devices.
- Customer Service Skills: friendly attitude and willingness to help customers.
Desirable but not essential: experience in retail or warehouse environment; experience using hand-held scanners or inventory systems; familiarity with Boots products to identify them for online orders.
Career development
There are opportunities to continue your career with us, whether within retail or pharmacy, toward store leadership or the Support Office. Check out success stories here.
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health
- Maternity/Paternity/Adoption gift card
Find out more at boots.jobs/rewards. Exclusions may apply. Salary estimates on third-party sites are not provided or endorsed by Boots.
Why Boots
We foster an inclusive working environment and are an equal opportunity employer. We are proud to embrace diversity and provide a positive environment for all. We change for the better with you.
What\\\’s next
If you\\\’re up for a challenge, enjoy working in a team, and are ready to make an impact, apply now. If your application is successful, we will contact you to attend an in-person interview within the next 14 days. We can provide reasonable adjustments to help you at the application and interview stage.
Need To Know
We are recruiting Operations Assistants for our Chester, Foregate Street store. Start from 10th October onwards. Shifts include weekends. Availability – Any 5 out of 7 days. The advert may close when we have met our requirements.
Details
- Business Area: Retail
- Function: Christmas
- Hours per week: 37.5
- Region: Central
- Area: Wirral and Chester
- Store: CHESTER
- Country: UK
- Address: 47-55 Foregate Street, Chester, Cheshire
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Christmas Customer Hybrid - Zone A employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Hybrid - Zone A
✨Tip Number 1
Familiarise yourself with Boots' products and services. Knowing what they sell will not only help you in the picking and packing process but also impress during any customer interactions.
✨Tip Number 2
Demonstrate your team spirit! During any interactions, whether in interviews or informal chats, highlight your ability to work collaboratively and support your colleagues in achieving common goals.
✨Tip Number 3
Showcase your tech-savviness. Be prepared to discuss any previous experience with handheld devices or inventory systems, as this will be crucial for the role and can set you apart from other candidates.
✨Tip Number 4
Prepare to talk about your physical stamina. Since the role involves being on your feet and lifting, share any relevant experiences that demonstrate your ability to stay active and meet physical demands.
We think you need these skills to ace Christmas Customer Hybrid - Zone A
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or warehouse roles. Emphasise skills like speed, accuracy, and teamwork, as these are crucial for the Christmas Customer Hybrid position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the festive season at Boots. Mention how your skills align with the job requirements, particularly your ability to work under pressure and meet targets.
Highlight Customer Service Skills: Even though this role is primarily behind the scenes, customer service skills are essential. Include examples of how you've successfully interacted with customers in previous roles to demonstrate your friendly attitude.
Showcase Tech Savviness: Since the role involves using handheld devices for picking and packing, mention any experience you have with technology or inventory systems. This will show that you're ready to adapt to the tools used at Boots.
How to prepare for a job interview at Boots Opticians
✨Show Your Team Spirit
Since this role requires a collaborative mindset, be sure to highlight your experience working in teams. Share examples of how you've supported colleagues in achieving common goals, as this will resonate well with the interviewers.
✨Demonstrate Speed and Accuracy
Prepare to discuss how you manage to work quickly while maintaining precision. You might want to mention any previous roles where you had to meet targets or handle tasks under time constraints, showcasing your ability to balance speed with accuracy.
✨Be Tech-Savvy
Familiarise yourself with handheld devices and inventory systems, as these are crucial for the role. If you have experience using similar technology, be ready to talk about it and express your willingness to learn new tools.
✨Emphasise Customer Service Skills
Even though the role is primarily behind-the-scenes, customer interaction is still part of the job. Prepare to share instances where you've provided excellent customer service, demonstrating your friendly attitude and willingness to help.