At a Glance
- Tasks: Join our team as a Retail Operations Assistant, picking and packing festive orders.
- Company: Boots is a leading health and beauty retailer, dedicated to providing excellent customer experiences.
- Benefits: Enjoy generous discounts, 24/7 counselling support, and potential career development opportunities.
- Other info: Flexible shifts available from September, with potential for permanent roles.
- Why this job: Be part of a vibrant team during the festive season and make a real impact.
- Qualifications: No experience needed; just bring your energy, teamwork spirit, and a friendly attitude!
Job Description
The salary for this role is £12.40 per hour
The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn\'t happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you\'ll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve - helping create moments that lead to a happily ever after.
This role is a great opportunity whether you\'re just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
- Picking and Packing: You will pick and pack online orders using handheld devices.
- Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
- Stock Management: You will manage the shelves to ensure they are well-stocked, and everything is in the right place.
- Working to Targets: You will work to stretching daily targets, contributing to your overall team goal.
- Customer Interaction: Whilst this is a behind-the-scenes role, you\'ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
What you\'ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
- Speed & Accuracy: You need to enjoy following process, working quickly whilst staying precise.
- Target-Driven: You need to be self-motivated and focused to achieve your individual targets.
- Team Player: A collaborative, one-team mindset is key to helping each other meet your overall store goals and have fun along the way.
- Physical Stamina: You\'ll be on your feet, standing, walking and lifting. If you\'re ready to stay busy and active, this is the role for you!
- Tech-Savvy: You need to be comfortable learning about and using new technology, including handheld mobile devices.
- Customer Service Skills: While your main focus will be in the stock room, a friendly attitude and willingness to help customers is a must!
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\'t match these additional criteria:
- Experience in a retail or warehouse environment
- Experience using hand-held scanners or inventory systems
- Familiar with the products Boots sells so you can quickly identify them to pack online boots.com orders.
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\'s next
If you\'re up for a challenge, enjoy working in a team, and are ready to make an impact, apply now! If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Need To Know
We are now recruiting Operations
Assistants for our Gloucester, Eastgate Street store.
We are looking for candidates to start with us from September onwards. We have a variety of shifts available, working between the hours of 10:00am and 19:00pm which may include weekends.
The exact shift patterns will be discussed at interview.
Please note that due to the anticipated volume of applications expected for this vacancy, we will close the advert when we have met our requirements.
Business Area
Retail
Function
Christmas
Keywords
Retail, Stores, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, retailhybridRetail, Stores, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, retailhybrid
Hours per week
Various Hours Available
Latitude,longitude 1
51.863478120,-2.243659178
Airport
No
Company
UK Stores
Division
16 - United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
5 - Wales and West
Area
146 - Herefordshire and Gloucestershire
Store
254 - GLOUCESTER
Req Posted Date
21-Aug-2025
County
Gloucestershire
Country
UK
Address 1
38-46 Eastgate Street
Address 2
Gloucester
Address 3
Glos
#J-18808-LjbffrChristmas Customer Hybrid - Zone A in Gloucester employer: Boots Opticians
At Boots, we pride ourselves on being an excellent employer, especially during the festive season when our operations team plays a crucial role in delivering exceptional customer experiences. With generous employee discounts, access to 24/7 counselling support, and numerous career development opportunities, we foster a supportive and inclusive work culture that empowers you to thrive. Join us at our Gloucester store, where your contributions will be valued, and you may even find a pathway to a permanent position after the holiday rush.
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Customer Hybrid - Zone A in Gloucester
✨Tip Number 1
Familiarise yourself with Boots' products and services. Knowing what they sell will not only help you in the picking and packing process but also impress during any customer interactions.
✨Tip Number 2
Demonstrate your team spirit! During the interview, share examples of how you've successfully worked in a team before. This role is all about collaboration, so showing that you're a team player will set you apart.
✨Tip Number 3
Be prepared to discuss your ability to work under pressure. The festive season can be hectic, so highlighting your experience in fast-paced environments will show that you're ready for the challenge.
✨Tip Number 4
Show enthusiasm for the role and the festive season! Employers love candidates who are excited about the job and the company, so let your passion shine through during your conversations.
We think you need these skills to ace Christmas Customer Hybrid - Zone A in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or warehouse settings. Emphasise skills like speed, accuracy, and teamwork, as these are crucial for the role.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the festive season and your desire to contribute to the team at Boots. Mention any previous experience with customer service or working towards targets.
Highlight Relevant Skills:In your application, clearly outline your ability to work quickly and accurately, your tech-savviness, and your customer service skills. Use specific examples to demonstrate these abilities.
Follow Application Instructions:Carefully read the job posting and ensure you follow all application instructions. Submit your application through our website, making sure all required documents are included and formatted correctly.
How to prepare for a job interview at Boots Opticians
✨Show Your Team Spirit
Emphasise your ability to work collaboratively. Boots values a team player mindset, so share examples of how you've successfully worked in a team to achieve common goals.
✨Demonstrate Speed and Accuracy
Prepare to discuss how you manage tasks efficiently while maintaining precision. You might want to mention any previous experiences where you had to meet tight deadlines without compromising quality.
✨Be Tech-Savvy
Since you'll be using handheld devices for picking and packing, express your comfort with technology. If you have experience with similar tools or systems, make sure to highlight that.
✨Customer Service Mindset
Even though the role is primarily behind-the-scenes, customer interaction is still part of the job. Share instances where you've provided excellent customer service, showcasing your friendly attitude and willingness to help.
