At a Glance
- Tasks: Join our team as a Retail Operations Assistant, picking and packing festive orders.
- Company: Boots is a leading health and beauty retailer, dedicated to providing exceptional customer experiences.
- Benefits: Enjoy generous discounts, 24/7 counselling support, and potential career development opportunities.
- Other info: Flexible shifts available, with potential for permanent roles after the festive season.
- Why this job: Be part of a vibrant team during the festive season and make a real impact on customer satisfaction.
- Qualifications: No experience needed; just bring your energy, teamwork spirit, and a friendly attitude!
Overview
The salary for this role is £12.40 per hour. The festive season at Boots is a busy and important time for our operations team. As a Retail Operations Assistant, you will be at the heart of the action, picking and packing online orders to ensure customers receive the high-end festive experience. This is a temporary contract with potential for a permanent role later depending on local opportunities.
About the role
You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities include:
- Picking and Packing: pick and pack online orders using handheld devices.
- Delivery Assistance: assist with incoming deliveries, unloading and sorting stock.
- Stock Management: manage shelves to ensure they are well-stocked and organized.
- Working to Targets: work toward stretching daily targets to contribute to the team goal.
- Customer Interaction: occasionally interact with customers on the shop floor, answering questions or using the tills when required.
For more insight into the role, watch the short video featuring a behind-the-scenes look.
What you’ll need to have
Full training is provided. Essential skills and experience include:
- Speed & Accuracy: enjoy following process, work quickly while staying precise.
- Target-Driven: self-motivated and focused to achieve individual targets.
- Team Player: collaborative mindset to help the team meet store goals.
- Physical Stamina: on your feet, standing, walking and lifting.
- Tech-Savvy: comfortable learning and using new technology, including handheld devices.
- Customer Service Skills: friendly attitude and willingness to help customers when needed.
Desirable skills
These are not essential, but desirable:
- Experience in a retail or warehouse environment
- Experience using hand-held scanners or inventory systems
- Familiar with Boots products to quickly identify items for online orders
Career development
There are opportunities to continue your career with Boots, whether within retail or pharmacy, store leadership, or the Support Office. Check out success stories for inspiration.
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling through TELUS Health (Employee Assistance Programme)
- Maternity/Paternity/Adoption gift card
Additional benefits may be available; details vary by role. Salary estimates on third-party sites are not provided or endorsed by Boots.
Why Boots
Boots fosters a diverse and inclusive working environment and is an equal opportunity employer, committed to helping colleagues reach their full potential.
What’s next
If you’re up for a challenge, enjoy teamwork and are ready to make an impact, apply now. If successful, you will be contacted to attend an in-person interview within the next 14 days. We can provide reasonable adjustments to help you during the application and interview process if needed.
Need To Know
We are recruiting Operations Assistants for our Sevenoaks, High Street store. Start date from 20 October 2025 onwards with weekend shifts. Exact shift patterns will be discussed at interview. The advert may close when requirements are met.
Christmas Customer Hybrid - Zone A in Sevenoaks employer: Boots Opticians
Boots is an exceptional employer that values its employees, offering a supportive and inclusive work culture where everyone can thrive. With generous employee discounts, access to 24/7 counselling support, and numerous career development opportunities, you can build a rewarding career while enjoying the festive spirit in our Sevenoaks store. Join us this Christmas and be part of a team that creates memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Customer Hybrid - Zone A in Sevenoaks
✨Tip Number 1
Familiarise yourself with Boots' products and services. Knowing what they sell will not only help you in the picking and packing process but also impress during any customer interactions.
✨Tip Number 2
Demonstrate your team spirit! During the interview, share examples of how you've successfully worked in a team before. This role is all about collaboration, so showing that you're a team player will set you apart.
✨Tip Number 3
Be prepared to discuss your ability to work under pressure. The festive season can be hectic, so highlighting your experience in fast-paced environments will show that you're ready for the challenge.
✨Tip Number 4
Show enthusiasm for the role! Expressing your excitement about working during the festive season and contributing to a positive customer experience can make a great impression on the hiring team.
We think you need these skills to ace Christmas Customer Hybrid - Zone A in Sevenoaks
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or warehouse roles. Emphasise skills like speed, accuracy, and teamwork, as these are crucial for the Christmas Customer Hybrid position.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the festive season at Boots. Mention how your skills align with the job requirements, particularly your ability to work under pressure and meet targets.
Highlight Customer Service Skills:Even though this is a behind-the-scenes role, customer service skills are essential. Include examples of how you've successfully interacted with customers in previous roles, demonstrating your friendly attitude and willingness to help.
Showcase Tech Savviness:Since the role involves using handheld devices, mention any experience you have with technology or inventory systems. This will show that you're ready to adapt to the tools used in the role.
How to prepare for a job interview at Boots Opticians
✨Show Your Team Spirit
Emphasise your ability to work collaboratively. Boots values a team player mindset, so be ready to share examples of how you've successfully worked in a team environment in the past.
✨Demonstrate Speed and Accuracy
Since the role requires picking and packing orders quickly and accurately, prepare to discuss any previous experiences where you had to meet tight deadlines while maintaining precision.
✨Be Tech-Savvy
Familiarise yourself with handheld devices and inventory systems. If you have experience using similar technology, mention it during the interview to show you're ready to adapt.
✨Prepare for Customer Interaction
Even though the role is primarily behind-the-scenes, you'll interact with customers occasionally. Be prepared to discuss how you would handle customer queries with a friendly attitude.
