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- Tasks: Join our team as a Retail Operations Assistant, picking and packing festive orders.
- Company: Boots is a leading health and beauty retailer, dedicated to providing excellent customer experiences.
- Benefits: Enjoy generous discounts, 24/7 counselling support, and flexible benefits tailored for you.
- Why this job: Be part of a vibrant team, make an impact, and kickstart your career this festive season!
- Qualifications: No experience needed; just bring your energy, teamwork spirit, and a friendly attitude.
- Other info: Flexible shifts available from 31st August; potential for permanent roles after the season.
Job Description
The salary for this role is £12.40 per hour
The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn\’t happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you\’ll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve – helping create moments that lead to a happily ever after.
This role is a great opportunity whether you\’re just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
- Picking and Packing: You will pick and pack online orders using handheld devices.
- Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
- Stock Management: You will manage the shelves to ensure they are well-stocked, and everything is in the right place.
- Working to Targets: You will work to stretching daily targets, contributing to your overall team goal.
- Customer Interaction: Whilst this is a behind-the-scenes role, you\’ll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
What you\’ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
- Speed & Accuracy: You need to enjoy following process, working quickly whilst staying precise.
- Target-Driven: You need to be self-motivated and focused to achieve your individual targets.
- Team Player: A collaborative, one-team mindset is key to helping each other meet your overall store goals and have fun along the way.
- Physical Stamina: You\’ll be on your feet, standing, walking and lifting. If you\’re ready to stay busy and active, this is the role for you!
- Tech-Savvy: You need to be comfortable learning about and using new technology, including handheld mobile devices.
- Customer Service Skills: While your main focus will be in the stock room, a friendly attitude and willingness to help customers is a must!
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match these additional criteria:
- Experience in a retail or warehouse environment
- Experience using hand-held scanners or inventory systems
- Familiar with the products Boots sells so you can quickly identify them to pack online boots.com orders.
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If you\’re up for a challenge, enjoy working in a team, and are ready to make an impact, apply now! If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Need To Know
We are now recruiting Operations
Assistants for our Blackpool, Bank Hey Street store.
We are looking for candidates to start with us from 31st August onwards. We have a variety of shifts available.
Shift patterns may appear below
Available shift patterns:
0600am-1430pm
0900am-1730pm
0930am-1800pm
1800pm-0600am
Please note that due to the anticipated volume of applications expected for this vacancy, we will close the advert when we have met our requirements.
Business Area
Retail
Function
Christmas
Keywords
Retail, Stores, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, retailhybridRetail, Stores, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, retailhybrid
Hours per week
Various Hours Available
Latitude,longitude 1
53.816081539,-3.054111469
Airport
No
Company
UK Stores
Division
16 – United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
3 – North and NI
Area
123 – North Lancashire
Store
1230 – BLACKPOOL
Req Posted Date
01-Aug-2025
County
Lancashire
Country
UK
Address 1
28-38 Bank Hey Street
Address 2
Blackpool
Address 3
Lancashire
#J-18808-Ljbffr
Christmas Customer Hybrid - Zone A employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Hybrid - Zone A
✨Tip Number 1
Familiarise yourself with Boots' products and services. Knowing what they sell will not only help you in the picking and packing process but also impress during any customer interactions.
✨Tip Number 2
Demonstrate your team spirit! During any interactions, whether in person or online, highlight your ability to work collaboratively and support your colleagues in achieving targets.
✨Tip Number 3
Showcase your tech-savviness by mentioning any experience with handheld devices or inventory systems. This will reassure them that you can quickly adapt to their technology.
✨Tip Number 4
Be prepared to discuss your physical stamina. Since the role involves being on your feet and lifting, share any relevant experiences that demonstrate your ability to stay active and engaged throughout your shifts.
We think you need these skills to ace Christmas Customer Hybrid - Zone A
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or warehouse settings. Emphasise skills like speed, accuracy, and teamwork, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the festive season and your ability to meet targets. Mention any previous experience with customer service or working in a team environment.
Highlight Relevant Skills: In your application, clearly outline your tech-savviness and any experience with handheld devices or inventory systems. This will show you’re ready to adapt to the tools used in the role.
Show Your Personality: While maintaining professionalism, let your friendly attitude shine through in your application. Boots values a positive approach to customer service, so convey your willingness to help customers when needed.
How to prepare for a job interview at Boots Opticians
✨Show Your Team Spirit
Since this role requires a collaborative mindset, be sure to highlight your experience working in teams. Share examples of how you've supported colleagues in achieving common goals, as this will resonate well with the interviewers.
✨Demonstrate Your Speed and Accuracy
Prepare to discuss how you manage tasks efficiently while maintaining precision. You might want to mention any previous roles where you had to meet targets or work under pressure, showcasing your ability to thrive in a fast-paced environment.
✨Be Tech-Savvy
Familiarise yourself with handheld devices and inventory systems, as these are crucial for the role. If you have prior experience using similar technology, be ready to talk about it and express your eagerness to learn new tools.
✨Customer Service Mindset
Even though the role is primarily behind-the-scenes, customer interaction is still part of the job. Prepare to share instances where you've provided excellent customer service, demonstrating your friendly attitude and willingness to help.
