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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable shopping experiences.
- Company: Join Boots, a leading retailer known for its inclusive culture.
- Benefits: Enjoy competitive pay, generous discounts, and access to 24/7 support.
- Why this job: Kickstart your career in retail while spreading festive cheer this Christmas!
- Qualifications: Customer service skills and a passion for helping others.
- Other info: Flexible part-time shifts available with potential for permanent roles.
Job Description
The salary for this role is £12.72 per hour
The festive season is one of our most exciting and important times of the year, made possible by the energy, warmth and dedication of our store teams. As a Christmas Customer Advisor, at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.
This role is a great opportunity whether you\’re just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
- Customer Interaction: You\’ll offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience and no one leaves empty-handed.
- Till Operation: Whether you\’re wrapping up purchases at the counter or supporting our self-checkout systems, you\’ll bring energy and efficiency to every transaction.
- Stock Management: You\’ll take pride in keeping shelves full so our customers can always find exactly what they need during the busiest shopping season of the year.
- Store Presentation: We\’re proud of our stores, so you will ensure all areas look their best.
- Online order support: Whilst this is a customer-facing role, you may assist with deliveries, picking, and packing for online orders as needed.
What you\’ll need to have
- Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
- Customer Service Skills: We\’re looking for people who are comfortable approaching customers and love to leave a lasting impression.
- Operations Ready: You are able to balance customer care with daily shop floor and operational tasks
- Tech-Savvy: You are happy to learn about and use new technology, including operating handheld mobile devices, tills and self-checkouts.
- Team Player: A collaborative, one-team mindset is necessary for helping each other meet the store goals and have fun along the way.
- Physical Stamina: You\’ll be on your feet, standing, walking and lifting. If you\’re ready to stay busy and active, this is the role for you!
- Brand Ambassador: We\’re looking for people who love our Boots ethos, products and services and can\’t wait to share them with customers.
It would be great if you also have
- Experience in a retail or customer-facing environment
- Familiar with Boots products and services so you can help customers
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here?
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Need To Know
We are now recruiting Christmas Customer Advisors for our Reading, The Oracle Centre store.
We are looking for candidates to start with us from September onwards. We have a variety of shifts available, which may include weekends.
Please note that due to the anticipated volume of applications expected for this vacancy, we will close the advert when we have met our requirements.
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Christmas Customer Advisor - Zone B employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Advisor - Zone B
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their products. This will help you connect with the team and show that you're genuinely interested in being part of their festive vibe.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and offer advice. Role-playing with a friend can help you feel more confident when it comes to making those connections during the interview.
✨Tip Number 3
Be ready to showcase your teamwork! Boots values collaboration, so be prepared to share examples of how you've worked well with others in the past. It’s all about showing that you can contribute to the store's success!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates right there, making it easier for us to keep in touch with you.
We think you need these skills to ace Christmas Customer Advisor - Zone B
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share why you love helping customers and what makes you a great fit for the Christmas Customer Advisor role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related, show us how your skills can translate into this role. We love seeing how your background can bring something special to our team!
Be Enthusiastic: Express your excitement about the festive season and working with us at Boots! A positive attitude goes a long way, especially during the busy holiday period. Let us know why you’re eager to join our team and make customers’ days brighter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing company culture right there.
How to prepare for a job interview at Boots Opticians
✨Know the Company
Before your interview, take some time to research Boots and its values. Understand their commitment to customer service and how they create memorable shopping experiences. This will help you align your answers with what they’re looking for.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Whether it’s in retail or another field, demonstrating your ability to connect with customers will show that you’re a great fit for the Christmas Customer Advisor role.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview. They might ask you how you would handle a difficult customer or recommend a product. Practising these scenarios beforehand can help you feel more confident and showcase your problem-solving skills.
✨Emphasise Teamwork
As a Christmas Customer Advisor, being a team player is crucial. Be prepared to discuss how you’ve worked collaboratively in previous roles. Highlighting your ability to support your colleagues while achieving store goals will resonate well with the interviewers.