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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable shopping experiences.
- Company: Join Boots, a leading retail brand known for its inclusive culture.
- Benefits: Enjoy competitive pay, generous discounts, and access to 24/7 support.
- Why this job: Kickstart your career in a fun, fast-paced environment this festive season.
- Qualifications: Customer service skills and a team player attitude are essential.
- Other info: Flexible shifts available; potential for permanent roles after the season.
Overview
The salary for this role is £12.40 per hour
The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn\’t happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you\’ll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to a happily ever after and keeps them coming back all year round.
This role is a great opportunity whether you\\\’re just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.
Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
Responsibilities
- Customer Interaction: You\\\’ll offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience and no one leaves empty-handed.
- Till Operation: Whether you\\\’re wrapping up purchases at the counter or supporting our self-checkout systems, you\\\’ll bring energy and efficiency to every transaction.
- Stock Management: You\\\’ll take pride in keeping shelves full so our customers can always find exactly what they need during the busiest shopping season of the year.
- Store Presentation: We\\\’re proud of our stores, so you will ensure every area always looks its best.
- Online order support: Whilst this is a customer-facing role, you may assist with deliveries, picking, and packing for online orders as needed.
What you\\\’ll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
- Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year\\u2019s Day.
- Customer Service Skills: We\\\’re looking for people who are comfortable approaching customers, providing a personalised experience that leaves a lasting impression.
- Operations Ready: You\\’ll need to be able to balance customer care with daily shopfloor and operational tasks
- Tech-Savvy: It\\\’s important that you can learn about and use new technology, including operating handheld mobile devices, tills and self-checkouts.
- Team Player: A collaborative, one-team mindset is necessary for helping each other meet the store goals and have fun along the way.
- Physical Stamina: You\\\’ll be on your feet, standing, walking and lifting. If you\\\’re ready to stay busy and active, this is the role for you!
- Brand Ambassador: We\\\’re looking for people who love our Boots ethos, products and services and can\\\’t wait to share them with customers.
It would be great if you also have
These are desirable experience and are not essential, so we would welcome applications from candidates that don\\\’t match these additional criteria.
- Experience in a retail or customer-facing environment
- Familiar with Boots products and services so you can help customers
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here
Our benefits
- Generous employee discounts
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
- Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\\u2019s next
If you\\\’re ready to make someone\\u2019s day and make a difference, apply now! If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide to help you to be at your best.
Need To Know
We are now recruiting Christmas Customer Advisors for our Livingston Center store. We are looking for candidates to start with us from 16th November onwards. We have a variety of shifts available, working between the hours of 6am and 10pm which may include weekends. The exact shift patterns will be discussed at interview. Please note that due to the anticipated volume of applications expected for this vacancy, we will close the advert when we have met our requirements.
Business Area
Retail
Function
Christmas
Keywords
Retail, Stores, Customer, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, UK
Hours per week
Various Hours Available
Latitude,longitude 1
55.883764792,-3.515003957
Airport
No
Company
UK Stores
Division
16 – United Kingdom
Region
1 – Scotland
Area
108 – North Lanarkshire and West Lothian
Store
6051 – LIVINGSTON
Address
88-89 Almondvale Centre, Almondvale South, Livingston, EH54 6HR
#J-18808-Ljbffr
Christmas Customer Advisor - Zone A employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Advisor - Zone A
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots. Familiarise yourself with their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their festive spirit.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and offer them advice. Role-play with a friend or family member to get comfortable with the types of interactions you might have as a Christmas Customer Advisor.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, share examples of how you've worked well in a team before. Boots values collaboration, so highlight any experiences where you’ve helped others achieve a common goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail, which is super important for this role.
We think you need these skills to ace Christmas Customer Advisor - Zone A
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can create memorable experiences for our customers, so share specific examples of how you've helped others in the past!
Be Yourself: We love authenticity! When writing your application, let your personality shine through. Tell us why you’re excited about working with us at Boots and how you embody our ethos.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific responsibilities from the role that excite you and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with Boots' products and services. Being able to chat about popular items or seasonal offers will show your enthusiasm and help you connect with customers during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about creating memorable experiences for customers.
✨Be Ready for Teamwork
This role requires a collaborative spirit, so be prepared to discuss how you work well in a team. Share experiences where you supported colleagues or contributed to a group goal, as this will highlight your team player mentality.
✨Stay Energetic and Engaged
Since you'll be on your feet and interacting with customers, demonstrate your energy and enthusiasm during the interview. A positive attitude can make a huge difference, so let your passion for helping others shine through!