Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet customers, offer product advice, and create a memorable shopping experience.
- Company: Join Boots, a leading retailer with a festive spirit.
- Benefits: Enjoy generous discounts, health support, and potential career growth.
- Why this job: Be part of a dynamic team during the exciting Christmas season.
- Qualifications: Customer service skills and a team player attitude are essential.
- Other info: Flexible shifts available, with opportunities for permanent roles.
Overview
The salary for this role is £12.40 per hour. The festive season at Boots is a busy time for our store teams. As a Christmas Customer Assistant, you will greet customers, offer product and gift advice, and help create a memorable shopping experience.
This is a temporary contract with potential for a permanent role later depending on local opportunities. This could be the start of a new career with Boots.
About the role
You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities include:
- Customer Interaction: Offer thoughtful advice, recommend products, and highlight offers to ensure a positive shopping experience.
- Till Operation: Handle transactions, wrap up purchases at the counter, and support self-checkout systems with energy and efficiency.
- Stock Management: Keep shelves full so customers can find what they need during the busy season.
- Store Presentation: Ensure the store area looks its best at all times.
- Online order support: You may assist with deliveries, picking, and packing for online orders as needed.
What you’ll need to have
Full training is provided. Essential skills/experience include:
- Availability to work Bank Holidays including Black Friday week, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
- Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
- Operations Ready: Ability to balance customer care with daily shopfloor and operational tasks.
- Tech-Savvy: Ability to learn and use technology, including handheld devices, tills, and self-checkouts.
- Team Player: Collaborative, one-team mindset.
- Physical Stamina: On your feet, standing, walking, and lifting.
- Brand Ambassador: Interest in Boots ethos, products and services.
Desirable experience
These are not essential, but desirable:
- Experience in a retail or customer-facing environment.
- Familiar with Boots products and services to help customers.
Career development
There are opportunities to progress within retail or pharmacy, or move toward store leadership or joining our Support Office. Some success stories can be explored here.
Our benefits
- Generous employee discounts.
- Access to support through TELUS Health, our Employee Assistance Programme (24/7).
- Maternity/Paternity/Adoption gift card.
There are additional benefits available; find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Salary estimates on third-party sites are not provided or endorsed by Boots.
Why Boots
We foster an inclusive, diverse working environment and are proud to be an equal opportunity employer. We aim to help everyone reach their full potential and to make a positive impact together.
What’s next
If you’re ready to make someone’s day, apply now. Successful applicants will be contacted for an in-person interview within 14 days. We can provide reasonable adjustments to support your application and interview process.
Need To Know
We are recruiting Christmas Customer Advisors for the Birmingham, Fort Dunlop store. We are looking for candidates to start from September onwards. Shifts are mainly late afternoon and evening, may include weekends. The advert may close early if we meet our requirements.
Business Area: Retail
Function: Christmas
Hours per week: 20
Store: 6404 – BIRMINGHAM FORT DUNLOP, Unit 8 The Fort S/Park, 20 Fort Parkway, Birmingham
Country: UK
#J-18808-Ljbffr
Christmas Customer Advisor - Zone A employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Advisor - Zone A
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots and their products. This will help you connect with the brand and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers during the busy festive season. Role-play with a friend or family member to get comfortable with offering advice and handling transactions.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also showing that you can handle the physical demands of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Christmas Customer Advisor - Zone A
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can create a memorable shopping experience for our customers, so share specific examples of how you've done this in the past!
Be Tech-Savvy: Since you'll be using technology like tills and self-checkouts, mention any relevant tech skills you have. We love candidates who are comfortable with gadgets, so don’t shy away from showcasing your tech-savviness in your application!
Express Your Team Spirit: We’re all about teamwork at Boots, so let us know how you work well with others. Share stories that demonstrate your collaborative mindset and how you contribute to a positive team environment. It’ll help us see you as a great fit for our store!
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s super easy, and we’ll be able to review your application quickly. Plus, you’ll get all the latest updates on your application status directly from us!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with Boots' products and services. Being able to chat about popular items or seasonal offers will show your enthusiasm and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about creating memorable shopping experiences.
✨Be Ready for Teamwork Questions
Since this role requires a collaborative mindset, be prepared to discuss how you work well in a team. Share specific instances where you contributed to a team goal or helped a colleague out.
✨Dress the Part
While it’s important to be comfortable, make sure you look presentable. A smart-casual outfit can help you make a good first impression, showing that you take the opportunity seriously.