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For Companies At a Glance
- Tasks: Engage with customers, offer product advice, and create memorable shopping experiences.
- Company: Join Boots, a leading retailer with a festive spirit and inclusive culture.
- Benefits: Enjoy generous discounts, 24/7 support, and potential career progression.
- Why this job: Kickstart your career in retail while spreading holiday cheer!
- Qualifications: Customer service skills and a passion for helping others.
- Other info: Flexible shifts available; perfect for students looking to earn during the festive season.
Overview
The salary for this role is £12.40 per hour.
The festive season at Boots is one of our most exciting and important times of the year. As a Christmas Customer Assistant, you\’ll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that leads to repeat visits throughout the year.
This is a temporary contract, with potential for a permanent role later depending on local opportunities. It can be a great starting point for your career, whether you are new to retail or have customer service experience looking for a fresh challenge.
Responsibilities
- Customer Interaction: Offer thoughtful advice, recommend products and highlight offers to ensure a positive shopping experience.
- Till Operation: Support purchases at the counter and with self-checkout to ensure efficient transactions.
- Stock Management: Keep shelves full so customers can find what they need during peak season.
- Store Presentation: Ensure the store looks its best at all times.
- Online order support: Assist with deliveries, picking and packing for online orders when required.
What you’ll need to have
- Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
- Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
- Operations Ready: Balance customer care with daily shopfloor and operational tasks.
- Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
- Team Player: Collaborative, one-team mindset to meet store goals.
- Physical Stamina: On your feet, standing, walking and lifting as part of a busy environment.
- Brand Ambassador: Passion for Boots ethos, products and services.
Additional desirable experience
- Experience in retail or a customer-facing environment (desirable but not essential).
- Familiarity with Boots products and services (desirable but not essential).
Career development
There are opportunities to continue your career with us, including progression within retail or pharmacy, or moving into store leadership or our Support Office.
Our benefits
- Generous employee discounts
- Access to 24/7 counselling and support through TELUS Health
- Maternity/Paternity/Adoption gift card
Further benefits are available; details at boots.jobs/rewards. Some benefits are role-dependent. Exclusions may apply.
Why Boots
We foster an inclusive working environment and are an equal opportunity employer, embracing diversity and providing a positive workplace for all. We strive to change for the better together.
What’s next
If you’re ready to make someone’s day and make a difference, apply now. If successful, we will contact you to attend an in-person interview within the next 14 days. We can provide reasonable adjustments to support you in the application process.
Need To Know
We are recruiting Christmas Customer Advisors for our Chelmsford, High Chelmer store. We are looking for candidates to start from 8 September onwards with a variety of shifts available between 06:00 and 20:00, which may include weekends. Shift patterns may appear below. Available shift patterns: Monday to Saturday 06:00–20:00; Sunday 08:00–17:00. The advert will close once we meet our recruitment needs.
Location
Chelmsford, Essex, UK
#J-18808-Ljbffr
Christmas Customer Advisor - Zone A employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Customer Advisor - Zone A
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and any relevant experience. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Even though it's a festive role, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the Boots brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Christmas Customer Advisor - Zone A
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and why you’d love to join us at Boots this festive season.
Tailor Your Application: Make sure to tailor your application to the role of Christmas Customer Advisor. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to creating a memorable shopping experience for our customers.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits there.
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with Boots' products and services. Being able to chat about popular items or seasonal offers will show your enthusiasm and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about creating memorable experiences.
✨Be Ready for Teamwork Questions
Since this role requires a collaborative mindset, be prepared to discuss how you work well in a team. Share specific instances where you contributed to a team goal or helped a colleague out.
✨Dress the Part
Even though it's a festive role, make sure you present yourself neatly and professionally. A smart appearance shows that you take the opportunity seriously and respect the brand.
