Optics Store Lead - Customer Experience & Team Growth in Chichester
Optics Store Lead - Customer Experience & Team Growth

Optics Store Lead - Customer Experience & Team Growth in Chichester

Chichester Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance customer experience and manage store operations.
  • Company: Leading optical retailer in Chichester with a focus on team growth.
  • Benefits: Comprehensive training, discretionary bonus, and employee discounts.
  • Why this job: Join a dynamic team and make a difference in customer service.
  • Qualifications: Significant customer service experience and team leadership skills.
  • Other info: Great opportunity for personal and professional growth.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading optical retailer in Chichester is seeking an Assistant Manager to lead their team and manage store operations. The role involves enhancing customer experience and overseeing clinical activities.

Ideal candidates will have significant customer service experience, a willingness to learn, and team leadership skills.

The position offers comprehensive training and various benefits including a discretionary bonus and employee discounts.

Optics Store Lead - Customer Experience & Team Growth in Chichester employer: Boots Opticians

As a leading optical retailer in Chichester, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and development. Our comprehensive training programmes, coupled with attractive benefits such as discretionary bonuses and generous employee discounts, ensure that our team members feel valued and motivated to excel in their roles. Join us to be part of a culture that champions customer experience and teamwork, making every day rewarding and impactful.
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Contact Detail:

Boots Opticians Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Optics Store Lead - Customer Experience & Team Growth in Chichester

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the optical retailer on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a candidate.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and team leadership. We can even role-play with a friend to boost our confidence and nail those responses!

✨Tip Number 3

Showcase your passion for customer experience! During the interview, share specific examples of how you've enhanced customer satisfaction in previous roles. This will help us stand out as a candidate who truly cares.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!

We think you need these skills to ace Optics Store Lead - Customer Experience & Team Growth in Chichester

Customer Service Experience
Team Leadership Skills
Store Operations Management
Enhancing Customer Experience
Willingness to Learn
Clinical Activities Oversight
Training and Development
Communication Skills

Some tips for your application 🫑

Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills.

Demonstrate Team Leadership: Since this role involves leading a team, it's crucial to mention any leadership experiences you have. We love to see how you've motivated others and contributed to team growth, so don’t hold back!

Be Genuine and Enthusiastic: Let your personality shine through in your written application. We appreciate authenticity and enthusiasm, so don’t be afraid to express why you're excited about this opportunity and what you can bring to our team.

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your details and get you into the process smoothly. We can’t wait to hear from you!

How to prepare for a job interview at Boots Opticians

✨Know Your Customer Service Inside Out

Since the role focuses heavily on enhancing customer experience, make sure you can share specific examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to meet a customer's needs.

✨Showcase Your Leadership Skills

Prepare to discuss your experience in leading teams. Highlight any instances where you motivated your team or resolved conflicts. This will demonstrate your capability to manage store operations effectively.

✨Research the Company and Its Values

Familiarise yourself with the optical retailer's mission and values. Being able to align your personal values with theirs during the interview will show that you're genuinely interested in the role and the company.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. This could be about their training programmes or how they measure customer satisfaction. It shows that you're engaged and serious about contributing to the team's growth.

Optics Store Lead - Customer Experience & Team Growth in Chichester
Boots Opticians
Location: Chichester

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