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For Companies At a Glance
- Tasks: Support eye-tests, dispense eyewear, and provide top-notch customer care.
- Company: Leading optical retailer in the UK with a focus on customer satisfaction.
- Benefits: Comprehensive benefits, retirement savings plan, and professional development opportunities.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Strong customer care skills and a passion for learning.
The predicted salary is between 24000 - 36000 £ per year.
A leading optical retailer in the United Kingdom is seeking an Optical Assistant to join their store team. The role requires strong customer care skills and a passion for learning, as you will be the first and last point of contact for customers. This position involves supporting eye-tests, dispensing eyewear, and providing aftercare services.
With comprehensive benefits including a retirement savings plan and professional development opportunities, this is a great opportunity to grow in a dynamic environment.
Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, you want to show that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer care skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as an Optical Assistant. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look professional and approachable. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, we love seeing candidates who go the extra mile!
We think you need these skills to ace Optical Assistant: Customer Care & Eyewear Specialist in Chester-le-Street
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your customer care experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your passion for helping others.
Express Your Willingness to Learn: Since this role is all about learning and growing, let us know how eager you are to develop your skills. Mention any relevant training or courses you've taken, or express your enthusiasm for gaining new knowledge in the optical field.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Assistant role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re serious about joining our team. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the basics of eyewear and optical care. Brush up on common terms and products, as well as the services offered by the retailer. This will show your passion for the role and help you answer questions confidently.
✨Customer Care is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to connect with customers and provide the support they need.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Dress the Part
Since you'll be working in a retail environment, make sure to dress smartly and professionally for the interview. This not only makes a good impression but also reflects your understanding of the industry standards.
