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- Tasks: Engage with customers, assist with eye tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customers' lives while learning in a dynamic environment.
- Qualifications: Passion for customer care and a desire to learn; retail experience is a plus.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 ÂŁ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading “Step Into Optics” training programme. This programme includes both workshop‑based learning and practical “on the job” experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye‑tests and pre‑screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation in Carlisle employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant - Foundation in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for customer care and your desire to learn, which are key for the Optical Consultant role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Optical Consultant - Foundation in Carlisle
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer care. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing that enthusiasm!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Consultant role. Mention how your skills and experiences align with the job description – it’ll really help us see why you’re a great fit.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share your unique experiences and what makes you excited about joining our team at Boots Opticians.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll be able to review your application quickly. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Familiarise yourself with the basics of optics and eyewear. Understand the different types of glasses and contact lenses, as well as the importance of customer care in this role. This knowledge will help you answer questions confidently and show your passion for the industry.
✨Showcase Your People Skills
Since you'll be interacting with customers daily, be prepared to demonstrate your communication skills. Think of examples from past experiences where you've successfully built relationships or resolved issues. This will highlight your ability to connect with customers and understand their needs.
✨Emphasise Your Willingness to Learn
Boots Opticians values a desire to learn, so express your enthusiasm for the 'Step Into Optics' training programme. Share any previous experiences where you've taken the initiative to learn something new, whether in retail or another field, to show you're ready to grow in this role.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team dynamics, training opportunities, or the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it makes for a more engaging conversation!