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For Companies At a Glance
- Tasks: Lead a team to deliver an amazing customer experience and support store operations.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Customer service experience and a passion for team leadership.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will work closely with the Store Manager to create and deliver the commercial plan to help the business grow and change for the better. You will be involved across the whole store, including customer service, store operations and the clinical activities such as patient pre-screening, dispensing, accuracy checks and more. You will manage a team with varying experience and clinical knowledge, helping them develop their knowledge, skills and future careers. This role includes management tasks such as creating and maintaining rotas, return to work reviews and performance management.
Responsibilities
- Deliver an exemplary customer journey across the store.
- Support the Store Manager to create and implement the commercial plan.
- Work across the store including customer service, operations and clinical activities (patient pre-screening, dispensing, accuracy checks and more).
- Lead and develop a team with varying experience and clinical knowledge.
- Create and maintain rotas, conduct return to work reviews and manage performance.
- Participate in industry leading training programmes to develop clinical knowledge and leadership skills.
What You’ll Need To Have
- Experience working in a customer facing role.
- Desire to learn.
- Experience leading or coaching a team.
Desirable
- Experience working in a clinical environment.
Our Benefits
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non-clinical career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above. For more information, please visit boots.jobs/rewards.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are open to discussing flexible working options, including job share and reduced hours. If you require additional support during the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Assistant Store Manager (Retail) in Bridge employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Bridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Store Manager, especially in customer service and team leadership.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully led a team or improved customer experiences in the past. This is your chance to shine and demonstrate that you can inspire others at Boots Opticians.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Assistant Store Manager (Retail) in Bridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight any customer service experience and leadership roles you've had, as these are key for us at Boots Opticians.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to delivering an exemplary customer journey. Be genuine and let your personality come through!
Showcase Your Team Leadership Skills: Since you'll be leading a team, it's important to demonstrate your coaching and mentoring abilities. Share specific examples of how you've helped others grow in their roles or improved team performance in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Boots Opticians
✨Know the Customer Journey
Familiarise yourself with the customer journey at Boots Opticians. Think about how you can enhance this experience and be ready to share your ideas during the interview. Show that you understand the importance of customer service in retail.
✨Demonstrate Leadership Skills
Prepare examples of how you've led or coached a team in the past. Highlight specific situations where you helped team members develop their skills or improve performance. This will show that you're ready to take on the responsibilities of an Assistant Store Manager.
✨Understand the Commercial Plan
Research Boots Opticians' commercial strategies and think about how you can contribute to them. Be prepared to discuss how you would support the Store Manager in implementing these plans, showcasing your business acumen and strategic thinking.
✨Be Ready for Clinical Discussions
If you have experience in a clinical environment, brush up on relevant terminology and processes. Even if you don't, express your eagerness to learn about clinical activities like patient pre-screening and dispensing, showing your commitment to professional development.
