Experienced Optical Assistant – Boots Opticians Franchise, Borehamwood
We are looking for an experienced Optical Assistant to join our friendly and established Boots Opticians franchise team in Borehamwood.
This is an excellent opportunity for someone with previous optical experience who enjoys delivering a high standard of customer care, working in a busy practice and helping patients find the right eyewear and lens solutions for their needs.
We are looking for someone confident, professional and reliable who can become a valued part of the team and contribute from day one.
About the role
As an Optical Assistant, you will support customers throughout their journey in practice, from their initial visit through to dispensing, collection and aftercare.
- Advising customers on frames, lenses and lens enhancements
- Helping customers choose frames suited to their prescription, lifestyle and personal style
- Discussing ophthalmic lens options and making appropriate recommendations
- Supporting clinics with pre-screening and administrative duties
- Carrying out spectacle collections, fittings and adjustments
- Providing excellent aftercare and resolving customer queries
- Maintaining high standards of customer service and professionalism
- Supporting the wider team with the smooth day-to-day running of the practice
About you
- A minimum of one year’s previous Optical Assistant experience
- Previous optical dispensing experience
- A good understanding of ophthalmic lenses and lens options
- Confidence discussing lenses and lens enhancements with customers
- Excellent communication and customer-service skills
- Strong attention to detail
- A friendly, professional and reliable approach
- The ability to work well in a busy retail and clinical environment
- A positive attitude and strong team-working skills
Please note: this position is not suitable for trainees or applicants without previous optical experience.
Hours
- Full-time, permanent position
- 9:00am to 5:30pm
- Saturdays required
- One weekday off each week
Salary
Competitive salary, negotiable depending on experience.
Why join us?
You will be joining a friendly and supportive team in an established practice, with the opportunity to further develop your optical knowledge and experience while providing a high standard of care to our patients.
This vacancy is for an independently operated Boots Opticians franchise store.
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Optical Assistant in Borehamwood employer: Boots Opticians
Boots Opticians is an excellent employer for those passionate about eye health, offering a collaborative work culture that prioritises exceptional patient care and clinical leadership. With access to advanced testing technologies and a commitment to ongoing professional development, employees can thrive in their roles while making a meaningful impact in the community. The supportive team environment fosters knowledge sharing and growth opportunities, making it a rewarding place to advance your career in optometry.
