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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Boots Opticians, a leader in patient care and inclusivity.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Shape a new store environment while developing your career in optics.
- Qualifications: Experience in customer service and a passion for team leadership.
- Other info: Opportunities for clinical training and career growth await you.
The predicted salary is between 21600 - 36000 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Store Manager (Retail) in Bolton employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Bolton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant Manager role.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've led or coached a team in the past. Highlighting your ability to inspire others will make you stand out as a candidate who can thrive in this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the position and keeps you fresh in their minds!
We think you need these skills to ace Assistant Store Manager (Retail) in Bolton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone above and beyond in previous roles to create a great experience for customers.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team. Make sure to mention any experience you have in coaching or managing others. We want to see how you've inspired your team to achieve their best!
Tailor Your Application: Take a moment to read through the job description carefully and tailor your application to match. Use keywords from the description to show that you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Boots Opticians!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Before the interview, make sure you understand Boots Opticians' values and the specifics of the Assistant Store Manager role. Familiarise yourself with their customer service approach and clinical activities. This will help you demonstrate your enthusiasm and fit for the position.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading or coaching a team. Prepare examples that highlight how you've inspired others and contributed to their development. This is crucial since the role involves managing a diverse team and fostering their growth.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer service situations. Think of specific scenarios from your past experiences where you successfully resolved issues or improved customer satisfaction. This will show your practical understanding of the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the store's goals, team dynamics, or training opportunities. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
