Optical Consultant - Foundation in Belfast
Optical Consultant - Foundation

Optical Consultant - Foundation in Belfast

Belfast Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, assist with eye-tests, and provide eyewear solutions.
  • Company: Join Boots Opticians, a diverse and inclusive workplace.
  • Benefits: Enjoy discounts, bonuses, flexible benefits, and career development opportunities.
  • Why this job: Make a difference in customers' lives while developing your skills in a supportive environment.
  • Qualifications: Passion for customer care and a desire to learn.
  • Other info: Flexible working options available to suit your lifestyle.

The predicted salary is between 24000 - 36000 £ per year.

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. You will be based in store and report to the store manager.

What You’ll Need To Have

  • Passion for customer care
  • Desire to learn

It Would Be Great If You Also Have

  • Worked in a retail or clinical environment

Responsibilities

  • Ordering, dispensing and collection of glasses and contact lenses
  • Supporting with eye-tests and pre-screening activities
  • Providing aftercare support through repairs and adjustments
  • Completing operational and administrative tasks associated with dispensing prescriptions
  • Maintaining shop floor standards

Benefits

  • Discretionary quarterly bonus
  • Generous employee discounts for you and a second person (terms and conditions apply)
  • Clinical and Non-Clinical Career development opportunities
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Optical Consultant - Foundation in Belfast employer: Boots Opticians

At Boots Opticians, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and personal growth. As an Optical Consultant, you will enjoy generous employee discounts, flexible benefits, and numerous career development opportunities, all while making a meaningful impact on customers' lives in a dynamic retail environment. Join us in fostering a positive atmosphere where your passion for customer care can truly shine.
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Contact Detail:

Boots Opticians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Consultant - Foundation in Belfast

✨Tip Number 1

Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for customer care and your desire to learn, which are key for the Optical Consultant role.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the Boots Opticians team.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!

We think you need these skills to ace Optical Consultant - Foundation in Belfast

Customer Care
Relationship Building
Listening Skills
Product Knowledge
Eye-Test Support
Pre-Screening Activities
Aftercare Support
Operational Tasks
Administrative Skills
Attention to Detail
Retail Experience
Clinical Environment Experience
Adaptability
Desire to Learn

Some tips for your application 🫡

Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share any experiences where you've gone the extra mile to help someone, as this aligns perfectly with what we value at Boots Opticians.

Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how your background fits with our team and the role of Optical Consultant.

Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your application. This helps us get a sense of who you are and how you might fit into our inclusive environment.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it’s super easy!

How to prepare for a job interview at Boots Opticians

✨Know Your Stuff

Before the interview, make sure you understand the role of an Optical Consultant. Familiarise yourself with the products and services offered by Boots Opticians, especially eyewear solutions. This will help you answer questions confidently and show your passion for customer care.

✨Showcase Your People Skills

As a Retail Assistant, building relationships with customers is key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. This will demonstrate your ability to listen and understand their needs.

✨Be Ready for Role-Play

Expect some role-play scenarios during the interview. Practice how you would greet a customer, assist them with pre-screening activities, or handle a complaint. This will help you feel more comfortable and showcase your practical skills in a real-world context.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready about the team culture or career development opportunities at Boots Opticians. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.

Optical Consultant - Foundation in Belfast
Boots Opticians
Location: Belfast

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