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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Boots Opticians is dedicated to inclusivity and fostering potential in a diverse environment.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
- Why this job: Join a supportive team and develop your career with industry-leading training opportunities.
- Qualifications: Experience in customer service and a desire to learn; leadership experience preferred.
- Other info: Flexible working options available, including job share and reduced hours.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
About the role
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have
• Experience working in a customer facing role
• Desire to learn
• Led or coached a team
It would be great if you also have
• Experience working in a clinical environment
Our benefits
- Discretionary Quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
What\’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Business Area
Opticians
Function
Opticians
Specialism
Boots Opticians Operations
Keywords
Optometry, Optometrist, Optom, Optician, Clinical, Glasses, Healthcare, Health, clinician, Optom jobs, Optical Jobs,
Hours per week
37.5
Latitude,longitude 1
53.3880192,-2.350197467
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays and Weekends
Airport
No
Hours per week
Over 35 hours per week
Company
Optics
Division
100 – North
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
OPT102 – North West England
Area
OPT102 – North West England
Store
3391 – Altrincham – George St
Req Posted Date
02-Jul-2025
County
Cheshire
Country
UK
Address 1
MSU 1 Stamford Quarter, George Street
Address 2
Altrincham
#J-18808-Ljbffr
Assistant Store Manager (Retail) employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail)
✨Tip Number 1
Familiarise yourself with Boots Opticians' values and mission. Understanding their commitment to customer service and inclusivity will help you align your responses during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples of how you've successfully led or coached a team in previous roles. Highlighting your leadership skills and ability to inspire others will be crucial, as this role involves managing a diverse team.
✨Tip Number 3
Research common clinical practices in optometry, especially if you have experience in a clinical environment. Being knowledgeable about patient pre-screening and dispensing will demonstrate your readiness for the clinical aspects of the role.
✨Tip Number 4
Show enthusiasm for continuous learning and development. Boots Opticians offers various training programmes, so expressing your eagerness to participate in these will indicate your commitment to personal and professional growth.
We think you need these skills to ace Assistant Store Manager (Retail)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and any leadership or coaching experience you have. Use specific examples that demonstrate your ability to inspire and manage a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Boots Opticians. Mention your desire to learn and develop within the optical field, and how your skills align with their commitment to customer service and team development.
Showcase Relevant Skills: Emphasise any clinical experience you may have, especially if you've worked in a similar environment. Highlight your ability to manage operations and your understanding of patient care processes, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-focused role.
How to prepare for a job interview at Boots Opticians
✨Show Your Customer Service Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to provide excellent customer service. Prepare examples of how you've handled customer queries or complaints in the past, showcasing your problem-solving skills and commitment to customer satisfaction.
✨Highlight Your Leadership Experience
Since you'll be managing a team, it's crucial to discuss your leadership experience. Share specific instances where you've led or coached a team, focusing on how you motivated them and contributed to their development.
✨Familiarise Yourself with Clinical Activities
Even if you don't have extensive clinical experience, showing a willingness to learn about patient pre-screening and dispensing can set you apart. Research these processes and express your eagerness to complete the 'Step into Optics' training programme.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
