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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a leading pharmacy and retail company committed to inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team that values your input and fosters personal growth.
- Qualifications: Experience in customer-facing roles and a passion for team leadership are essential.
- Other info: Open to part-time options and offers support throughout the application process.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs.
Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities:
- You will lead your team to deliver business growth by providing care to our customers and patients
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
- Conduct regular reviews, audits and risk assessments to protect patient and public safety
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer
What you’ll need to have
- Experience leading a team within a customer facing setting
- An understanding of how to achieve performance goals through inspiring and coaching a team
- A collaborative personality and able to succeed in a team-centred environment
It would be great if you also have
- Experience working within community pharmacy
- Confidence with navigating and embracing new technology
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Business Area
Retail
Function
Retail Management, Store Colleagues
Keywords
Retail, Stores, Management, Customer, Assistant Manager, Customer Service, Manager, FMCG, Store Leadership, Sales, Retail Sales, Trainee
Hours per week
37.5
Latitude,longitude 1
53.797252223,-1.545792208
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays and Weekends
Airport
No
Hours per week
Over 35 hours per week
Company
UK Stores
Division
16 – United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
3 – North and NI
Area
658 – Sto 500 Leeds Trinity
Store
500 – LEEDS
Req Posted Date
20-Jun-2025
County
West Yorkshire
Country
UK
Address 1
19 Albion Arcade
Address 2
Leeds
Address 3
West Yorkshire
#J-18808-Ljbffr
Assistant Manager Retail employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Retail
✨Tip Number 1
Familiarise yourself with Boots' values and customer service philosophy. Understanding how they prioritise customer care will help you align your responses during the interview, showcasing your commitment to delivering excellent service.
✨Tip Number 2
Prepare examples of your leadership experience in a retail or customer-facing environment. Be ready to discuss specific situations where you inspired your team or improved performance, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Brush up on your knowledge of pharmacy operations if you have experience in that area. Being able to discuss how you can contribute to both retail and pharmacy aspects will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for embracing new technology. Boots is looking for someone who can navigate and adapt to technological changes, so be prepared to discuss any relevant experiences you have with tech in a retail setting.
We think you need these skills to ace Assistant Manager Retail
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Manager Retail position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management and customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you have successfully led teams and improved customer service in previous positions, showcasing your leadership skills.
Prepare for the Online Assessment: Since the application process includes a timed online assessment, practice similar assessments if possible. Familiarise yourself with common scenarios in retail management to ensure you can respond effectively during the assessment.
How to prepare for a job interview at Boots Opticians
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, especially in customer-facing roles.
✨Understand Customer Needs
Since the role involves connecting with customers, be ready to discuss how you gather insights about customer needs. Share specific instances where you adapted your approach based on customer feedback or trends.
✨Emphasise Coaching Experience
Highlight your experience in coaching and developing team members. Be prepared to discuss your methods for conducting performance reviews and how you help your team achieve their goals.
✨Familiarity with Technology
With the increasing use of technology in retail and pharmacy, show your confidence in navigating new systems. Mention any relevant tech tools you've used and how they improved your team's efficiency.
