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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a leading pharmacy and retail company committed to inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
- Why this job: Be part of a supportive culture that values your growth and contributions.
- Qualifications: Experience in customer-facing roles and a passion for team leadership are essential.
- Other info: Flexible hours available; we welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs.
Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities:
- You will lead your team to deliver business growth by providing care to our customers and patients
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
- Conduct regular reviews, audits and risk assessments to protect patient and public safety
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer
What you’ll need to have
- Experience leading a team within a customer facing setting
- An understanding of how to achieve performance goals through inspiring and coaching a team
- A collaborative personality and able to succeed in a team-centred environment
It would be great if you also have
- Experience working within community pharmacy
- Confidence with navigating and embracing new technology
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Business Area
Retail
Function
Retail Management, Store Colleagues
Keywords
Retail, Stores, Management, Customer, Assistant Manager, Customer Service, Manager, FMCG, Store Leadership, Sales, Retail Sales, Trainee
Hours per week
22.5
Latitude,longitude 1
51.599851013,-1.124265263
Shift Pattern to display to candidates (displayed externally). Please select one:
Weekdays and Weekends
Airport
No
Hours per week
16 to 24 hours per week
Company
UK Stores
Division
16 – United Kingdom
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
5 – Wales and West
Area
149 – Oxfordshire and Berkshire
Store
456 – WALLINGFORD
Req Posted Date
10-Jul-2025
County
Oxfordshire
Country
UK
Address 1
7-8 Market Place
Address 2
Wallingford
Address 3
Oxfordshire
#J-18808-Ljbffr
Assistant Manager Retail employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Retail
✨Tip Number 1
Familiarise yourself with the latest trends in retail and pharmacy. Understanding current customer needs and preferences will help you demonstrate your ability to connect with customers during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed a team in previous roles. Be ready to discuss specific situations where your guidance led to improved performance.
✨Tip Number 3
Research Boots' values and culture, particularly their commitment to inclusivity and diversity. Be prepared to discuss how your personal values align with theirs and how you can contribute to a positive working environment.
✨Tip Number 4
Practice your responses to potential situational questions that may arise during the assessment. Think about how you would handle challenges related to customer service and team dynamics in a retail setting.
We think you need these skills to ace Assistant Manager Retail
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Manager Retail position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and coaching abilities.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how you have successfully led teams and improved customer experiences in previous positions. Make sure to connect your skills to the job's requirements.
Prepare for the Online Assessment: Since the application process includes a timed online assessment, practice similar assessments if possible. Familiarise yourself with common scenarios in retail management to showcase your problem-solving and decision-making skills effectively.
How to prepare for a job interview at Boots Opticians
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, focusing on specific situations where your leadership made a difference.
✨Understand Customer Needs
Since the role involves connecting with customers, be ready to discuss how you approach understanding customer needs. Share experiences where you went above and beyond to ensure customer satisfaction, highlighting your problem-solving skills.
✨Emphasise Team Development
The job requires coaching and developing your team. Think about times when you've provided constructive feedback or training to colleagues. Be prepared to explain your coaching style and how it has led to improved performance.
✨Familiarise Yourself with Data Interpretation
You'll need to interpret data and trends to meet customer expectations. Brush up on your analytical skills and be ready to discuss how you've used data in previous roles to make informed decisions that benefited the business.
