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- Tasks: Lead a team to deliver exceptional customer care and operational excellence in retail and pharmacy.
- Company: Join Boots, a leading health and beauty retailer committed to inclusivity and diversity.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
- Why this job: Be part of a supportive culture that values your growth and embraces change for the better.
- Qualifications: Experience in team leadership and a passion for customer service are essential.
- Other info: Open to part-time options and offers reasonable adjustments during the application process.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs, working across both retail and pharmacy, and leading and inspiring your team on the shop floor to provide brilliant service and care.
Key responsibilities
You will lead your team to deliver business growth by providing care to our customers and patients.
You\’ll be responsible for the performance and development of your team, which you will deliver through regular coaching and reviews.
Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers\’ expectations.
Conduct regular reviews, audits and risk assessments to protect patient and public safety.
Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you\’ll need to have
Experience leading a team within a customer‐facing setting.
An understanding of how to achieve performance goals through inspiring and coaching a team.
A collaborative personality and able to succeed in a team‐centred environment.
It would be great if you also have
Experience working within community pharmacy.
Confidence with navigating and embracing new technology.
Our benefits
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third‐party sites are not provided or endorsed by Boots and may not be accurate.
Why BootsAt Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s nextIf you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full‐time, we are open to discussing part‐time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a pre‐employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‐by‐case basis.
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Assistant Manager Retail employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Retail
✨Tip Number 1
Familiarise yourself with the latest trends in retail and pharmacy. Understanding current customer needs and preferences will help you demonstrate your ability to connect with customers during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and developed a team in previous roles. This will highlight your capability to inspire others, which is crucial for the Assistant Manager position.
✨Tip Number 3
Research Boots' values and culture. Being able to articulate how your personal values align with theirs can set you apart and demonstrate your commitment to contributing positively to their team environment.
✨Tip Number 4
Prepare for the online assessment by practising similar timed tests. This will help you manage your time effectively and perform better, showcasing your ability to work under pressure.
We think you need these skills to ace Assistant Manager Retail
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Assistant Manager Retail.
Showcase Leadership Experience: Emphasise any previous leadership roles you've held, particularly in customer-facing environments. Provide specific examples of how you inspired and developed your team to achieve performance goals.
Highlight Customer Care Skills: Demonstrate your understanding of excellent customer service. Include examples of how you've connected with customers and addressed their needs effectively in past roles.
Prepare for Online Assessment: Be ready for a timed online assessment after submitting your application. Familiarise yourself with common assessment formats and practice relevant skills to ensure you're well-prepared.
How to prepare for a job interview at Boots Opticians
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully motivated your team in the past, especially in customer-facing roles.
✨Understand Customer Needs
Since the role involves connecting with customers, be ready to discuss how you gather insights about customer needs. Share specific instances where you adapted your approach based on customer feedback or trends.
✨Emphasise Coaching Experience
Highlight your experience in coaching and developing team members. Be prepared to discuss your methods for conducting reviews and how you've helped team members achieve their performance goals.
✨Familiarity with Technology
With the increasing reliance on technology in retail, mention any relevant experience you have with new technologies. Discuss how you've embraced tech solutions to improve efficiency or customer service in previous roles.