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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive retail leader.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in team leadership and a passion for customer service.
- Other info: Opportunities for career growth and a positive workplace culture.
The predicted salary is between 28800 - 42000 £ per year.
Overview
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
- Conduct regular reviews, audits and risk assessments to protect patient and public safety
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer
What you’ll need to have
- Experience leading a team within a customer facing setting
- An understanding of how to achieve performance goals through inspiring and coaching a team
- A collaborative personality and able to succeed in a team-centred environment
It would be great if you also have
- Experience working within community pharmacy
- Confidence with navigating and embracing new technology
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Business Area
Retail
Function
Retail Management, Store Colleagues
Keywords
Retail, Stores, Management, Customer, Assistant Manager, Customer Service, Manager, FMCG, Store Leadership, Sales, Retail Sales, Trainee
Hours per week
37.5
Latitude,longitude
51.616182079,-0.176376441
Shift Pattern
Weekdays and Weekends
Airport
No
Hours per week (display)
Over 35 hours per week
Company
UK Stores
Division
16 – United Kingdom
Region
7 – London
Area
164 – Watford and Enfield
Store
796 – NORTH FINCHLEY
Req Posted Date
25-Sep-2025
County
London North
Country
UK
Address 1
788 High Road
Address 2
London
Address 3
Greater London
#J-18808-Ljbffr
Assistant Manager Retail employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Retail
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've inspired your team or tackled challenges head-on. These real-life examples will help you shine during interviews and assessments.
✨Tip Number 3
Don’t forget to showcase your customer care skills! Be ready to discuss how you’ve gone above and beyond for customers in the past. It’s all about demonstrating that you can connect with people and meet their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates directly from us at Boots.
We think you need these skills to ace Assistant Manager Retail
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values: Take a moment to reflect on our commitment to inclusivity and diversity. In your application, share how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Specific About Your Experience: Don’t just list your previous roles; give us the juicy details! Talk about specific achievements and how you’ve tackled challenges in retail or pharmacy settings. This helps us understand your impact and potential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boots Opticians
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail. Be ready to share examples of how you've connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Think of specific instances where you've successfully coached someone or led a project that resulted in improved performance.
✨Data-Driven Decision Making
Brush up on how to interpret data and trends. Be prepared to talk about how you've used insights to adapt to changing customer needs and improve business outcomes in previous roles.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech in retail settings. Highlight any tools or systems you've used that could be relevant to the position.
