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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive retail leader.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in team leadership and a passion for customer service.
- Other info: Opportunities for career growth and a positive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team to deliver business growth by providing care to our customers and patients
- You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations
- Conduct regular reviews, audits and risk assessments to protect patient and public safety
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer
What you’ll need to have
- Experience leading a team within a customer facing setting
- An understanding of how to achieve performance goals through inspiring and coaching a team
- A collaborative personality and able to succeed in a team‑centred environment
It would be great if you also have
- Experience working within community pharmacy
- Confidence with navigating and embracing new technology
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
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Assistant Manager Retail employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Retail
✨Tip Number 1
Get to know the company inside out! Research Boots, their values, and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate your ability to lead and develop others.
✨Tip Number 3
Show off your customer care skills! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to delivering excellent service, which is key for the Assistant Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Boots family!
We think you need these skills to ace Assistant Manager Retail
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values: At StudySmarter, we value inclusivity and collaboration. Use your application to demonstrate how you embody these values and how you can contribute to our positive working environment.
Be Specific About Your Experience: Don’t just list your previous roles; share specific examples of how you've delivered excellent customer care and operational standards. This will help us understand your approach and how you can fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Boots Opticians
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail. Be ready to share examples of how you've connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've successfully coached and developed a team. Think of specific instances where your guidance led to improved performance or morale.
✨Be Data Savvy
Brush up on your ability to interpret data and trends. Be prepared to talk about how you've used insights to make decisions in a fast-paced environment, especially in relation to stock management and customer needs.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech in retail settings. Highlight any tools or systems you've used that could benefit the store's operations.