At a Glance
- Tasks: Lead and inspire your team to deliver an exceptional customer journey.
- Company: Join Boots Opticians, a modern and inclusive workplace.
- Benefits: Enjoy generous discounts, bonuses, and flexible benefits tailored for you.
- Why this job: Shape a new store and make a real impact from day one.
- Qualifications: Experience in customer service and a desire to learn and lead.
- Other info: Access to industry-leading training and career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As an Assistant Manager at Boots Opticians you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading ‘Step into Optics’ training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you’ll need to have:
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have:
- Experience working in a clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you. Find out more about our rewards and salary information through Boots careers pages.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We’re opening the doors to a brand new Boots Opticians store in Hyde – and we’re looking for an Assistant Manager to help shape something special from day one. This is a unique chance to be part of a fresh, modern environment where clinical excellence, patient care and career development sit at the heart of everything we do.
Assistant Store Manager (Retail) in Ashton-under-Lyne employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Retail) in Ashton-under-Lyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in customer service and team leadership, which are key for the Assistant Store Manager role.
✨Tip Number 3
Show off your passion for learning! Mention any relevant training or courses you've completed, especially if they relate to clinical environments or customer service. Boots loves candidates who are eager to grow and develop their skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Store Manager (Retail) in Ashton-under-Lyne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create a great customer journey, just like we do at Boots Opticians!
Team Leadership Experience: If you've led or coached a team before, let us know! Share specific examples of how you’ve inspired others and helped them grow, as this is key for the Assistant Manager role.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention any relevant clinical experience or training that aligns with our 'Step into Optics' programme, as it shows your eagerness to learn and develop.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly about the next steps!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Before the interview, make sure you understand Boots Opticians' values and the role of an Assistant Store Manager. Familiarise yourself with their customer service approach and clinical activities. This will help you demonstrate your enthusiasm and fit for the position.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading or coaching a team. Prepare specific examples of how you've inspired others or improved team performance. This is crucial as you'll be managing a diverse team and helping them develop their skills.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult customers or manage team conflicts. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the store's goals or the training programmes available. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.