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- Tasks: Engage with customers, assist with eye-tests, and help find perfect eyewear solutions.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy employee discounts, flexible benefits, and career development opportunities.
- Why this job: Make a real difference in customer care while learning in a dynamic environment.
- Qualifications: Passion for customer service and a desire to learn; retail experience is a plus.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 20000 - 30000 £ per year.
As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shop floor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.
You will have opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme, which includes both workshop-based learning and practical on-the-job experience.
You will also be involved in:
- Ordering, dispensing and collection of glasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks associated with dispensing prescriptions
- Maintaining shop floor standards
You will be based in store and report to the store manager.
What you’ll need to have:
- Passion for customer care
- Desire to learn
It would be great if you also have:
- Worked in a retail or clinical environment
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and Non-Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you.
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Optical Consultant - Foundation in Alnwick employer: Boots Opticians
Contact Detail:
Boots Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Consultant - Foundation in Alnwick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boots Opticians. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for customer care and your desire to learn, which are key for the Optical Consultant role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to represent the Boots brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Optical Consultant - Foundation in Alnwick
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, make sure to highlight your passion for customer care. Share specific examples of how you've gone above and beyond for customers in the past. We love seeing candidates who genuinely care about making a difference!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Optical Consultant role. Mention relevant experiences and skills that align with what we’re looking for. It shows us you’re really interested in joining our team.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your unique approach to problem-solving or your enthusiasm for learning, we appreciate authenticity.
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and keep track of everything. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Boots Opticians
✨Know Your Stuff
Before the interview, make sure you understand the role of an Optical Consultant. Familiarise yourself with the products and services offered by Boots Opticians, especially eyewear solutions. This will help you answer questions confidently and show your passion for customer care.
✨Showcase Your People Skills
As you'll be interacting with customers daily, it's crucial to demonstrate your ability to build relationships. Prepare examples from your past experiences where you've successfully engaged with customers or resolved their issues. This will highlight your suitability for the role.
✨Emphasise Your Willingness to Learn
Boots Opticians values a desire to learn, so be ready to discuss how you plan to take advantage of the 'Step Into Optics' training programme. Share any previous experiences where you’ve embraced learning opportunities, whether in retail or other environments.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
